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  • Report:  #1203768

Complaint Review: Lingerie Diva - Internet

Reported By:
Deva - Capitol Heights, Maryland,
Submitted:
Updated:

Lingerie Diva
Internet, USA
Phone:
1-888-473-4677
Web:
www.lingeriediva.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I placed an order on December 29 and as of Janaury 23rd I have still not received merchandise. They ship via postal service. The delivery confirmation says it was delivered yet the mailman says he did noty. They said they would file a claim and that was fine but every time I talk to them they give me more delays and excuses.

I asked to have it re-shipped they said they couldnt until the claim was filed and more run around. Kay, was nice at first and tried to help but then became rude and dishonest on a subseqent call, once I stated how bad the experience was and that this was taking in inordinate amoutn of time for resolution. I requested a refund because at this point they can't tell me about the claim (they insist on filing the claim for me so I have no information to follow up with USPS) I requested an email regarding when to to expect my refund and the procedures. I have not received any such information thus far. 

I see other people never recieved their merchandise or refund. This appears to be a scam they run and never intend on delivering the merchandise. 



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