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  • Report:  #113311

Complaint Review: Litton Loan Service - Houston Texas

Reported By:
- Dalton, Georgia,
Submitted:
Updated:

Litton Loan Service
4828 Loop Central Dr. Houston, 77081-2226 Texas, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am responding to a rebuttal that was sent to me on the subject of litton loan service delaying my insurance check.In ansure to Diane of Buffalo NY. The Insurance in question was a replacement cost Homeowners polocy. My home was almost totaly destroyed. It just so happens Im a contractor and had built the house myself so naturally I did the rebuilding myself.

My Insurance Co. sent me a check for the total cost of the rebuild but the check had to be made out tome and litton loan service, I signed the check and sent it to them. They then disbursed it in Five payments acording to percentage of completion of work. I had to pay them a fee to come out and inspect how much work was compleated each time.

Once they got the check they refused to send the first check until I had a percentage of the work done. After spending almost $30,000 of my own money to complete the first stage of the rebuild, they again refused to send my check saying my payment not payed.

Of course it was. After a week or so of ther bull ,I had first American home Equity [the company who sold them my mortgage]send them proof that my payment was current and they already had Received the payment Via a wire transfer weeks ago.They then told me they had thirty days to apply it to my account.

By now Im really P.Oed,I told them If I send them another payment next day mail how long would they have to apply it to my account?That would have to be applyed on the day it was received was there answer. When they fineally sent me a $27,000 check for the $30,000 worth of work I had compleated. They deliberatly sent it to the wrong address and I had to go to UPS to get it. By then I was ready for another Inspection and was due another $50,000 or so.This went on until I got the final inspection from the local building inspector.

Then I demanded payment in full witch I finealy received.Now I'm mixed up with Home Loan Center who has me stuck for a $600 lock in fee. This company has a slue of complaints on your website, to which I plan to add one more! Thank god I stumbled on to your web site befor they stuck me for any more. I thank you all for the work your doing this is a great website, keep it up.

Bobby

Dalton, Georgia
U.S.A.


1 Updates & Rebuttals

Mureil

Prineville,
Oregon,
U.S.A.
Litton Loan trying to rip us off with reports of late payments that we have shown were made

#2REBUTTAL Individual responds

Sat, November 13, 2004

We have been trying for three months now to get this resolved. It started on our Sept. 1,2004 payment. We received a letter from Litton Loan of Texas saying they had not received our payment for Set. 1. We called the bank to check if the funds had been taken out for the check we had sent them for the Sept. 1 payment. It had not, so we stopped payment on the check and re-issued another check. On Oct. 3 we received a letter wanting to charge us for the stop payment on a check they said they had not received. We tried to call them and no answer on the number they gave us. We tried emailing them from thier web site and no response. We then get a letter saying they had not received our Oct. 1, 2004 payment. We looked at our bank statment and we had a copy of the check they had cashed on Oct. 4, 2004. It also showed them cashing the Sept payment we had replaced. We made a copy of this, along with a letter laying out everything that had happened to this point and all other information and tried faxing it to the number they had at the top of their form letter. It would not take our fax. We then faxed it to every number we could find on their web site and sent it with registered mail requiring a signature. We recieved a copy with a signature saying they had received it. Still no reponse from anyone. Just yesterday on Nov. 12, 2004 we get a letter saying they had not received our Oct, 1 and our Nov. 1 payments and threats of forclosure. We show they had cashed the Nov. 1 payment on Nov 4, 2004. We again tried to call the number given on the letter and no one answered. It just rang. We are now seeking legal help and have an appointment next week.

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