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  • Report:  #318400

Complaint Review: Living Lean Wu-Yi Source - Las Vegas, Nevada

Reported By:
- Bellwood, Illinois,
Submitted:
Updated:

Living Lean Wu-Yi Source
Las Vegas,, Nevada, U.S.A.
Phone:
866-396-5711
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I sent in for the Wu-Yi weight lost tea. There was a free trial, with only a $6.95 shipping fee. Everything was fine. This took place in January. They said I would have no further charges. Then in February the Wu0Yi source charged my account $37.00 then in March there was a $19.95 charge from Living lean. They are all the same and they are getting people like me who are trusting. My plight was to find something to help in my weight lost. Unfortunately, that wasn't the case. Beware of this company it is a scam.

Eleanor

Bellwood, Illinois

U.S.A.


1 Updates & Rebuttals

Miriam.Hudson

New York,
United States of America
Hello,

#2UPDATE Employee

Tue, December 08, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]

Your satisfaction is our number one concern,

Thanks,

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