- Report: #1083172
Complaint Review: Local Lighthouse - Internet
Reported By:
Turner Industrial -
Maryville, Tennessee,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Local Lighthouse
Internet, USA
Phone:
714-361-8439
Web:
http://www.locallighthouse.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Local Lighthouse Corp Local Lighthouse Completely misleading, deliberately dishonest Internet
The company called and introduced themselves as "google". They explained how they would enhance our website and make it come up in searches. Nothing was ever said about making a new website.
Once they were handed over to the person that was only supposed to be giving them the payment information, they started the entire pitch again. the problem with that is, that person did not know what was told to the first person. So everything was changed without us knowing it was different.
They created a new website for us that was nothing really useful to any customers that we would have looking at it. The name they gave it was nothing that our customers would use to find something in our line of business. The website also did not show up on Google at all. They had it coming up on Yahoo and Bing. I do not ever use either of those search sites. I do not know of many people that do.
When we comtacted them about not being satisfied they gave us a huge run around. We contacted our credit card company to stop the charges and contest the others. Local Lighthouse would only resend the terms that we supposedly agreed to. But that takes us back to them changing the stuff once the other person here got on the phone.
Finally, they sent us an email saying that they would charge back all funds to our card and cancel our account completely. We were pleased that they finally did that.
Now, not even 2 months later they have tried to chrage our card again for all of the fees.
Do Not do business with this company. They are completely dishonest! They completely misrepresent themselves. It is a complete rip off!!!!!
