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  • Report:  #1158909

Complaint Review: Local Lighthouse - Tustin California

Reported By:
Ken - Lakewood, Colorado,
Submitted:
Updated:

Local Lighthouse
13681 Newprot Ave., Ste. 153 Tustin, 92780 California, USA
Web:
LocalLighthousecom
Categories:
Tell us has your experience with this business or person been good? What's this?

Simply my recommendation would be to AVOID doing any business with Local Lighthouse.

There are many level of trickery and deceit in my dealing with two people at this company relating to the actual services they provide.  A person needs to know specific questions to ask to determine what you are actually getting and for how much.  Be so, so very careful or even better do business with a better SEO company.  I'm looking.

Another level of serious unprofessional behaviors have come from dealing with Yvette, the first person with whom I spoke  and  later Jeff her supervisor. Yvette was the first person I was connected to by the recorded "Google" telemarketig call.  She was friendly, charming and in our first conversation she expressed interest in the product my company sells in addition to helping it to get listed on the 1st page google and other search engines.

I was taken in by her to the point that I sent a $249 item for her to try free for 30-days.  When that time was up, she agreed to pay for it, but my many attempts by phone and  email to complete the transaction were in vane.  To get fruther action it was neessary to begin involving Jeff, her supervisor in the process.  This led to her agreeing to return it and email the tracking info.  She did neither.   Further emails resulted in her stating that she had her mom ship it and she would email me the tracking info when she got home.  This was 4 days ago and no tracing info or product returned.

AVOID doing any business with Local Lighthouse. AVOID doing any business with Local Lighthouse. AVOID doing any business with Local Lighthouse.



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