- Report: #1388326
Complaint Review: Locksmith-pros.net - New Jersey
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Author Not Confirmed
Why?
Locksmith-pros.net
New Jersey, USA
Web:
http://locksmith-pros.net/lockout-services?gclid=CjwKEAjw--DLBRCN_bW36taJkhwSJABSMEdupsfhbymKJ3VYfAC
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Business Rating:
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Locksmith-pros.net Lock Smith Pros Technician Carlos (young kid) arrived at Elizabeth NJ. Carlos using his tools (metal bar) unsuccessfully tried to unlock the driver side door, while Driver was watching that Carlos does not damage the door. At the moment that driver got busy on a phone call, the kid Carlos walked around the car towards the passenger door (front) to unlock the door. This time he was successful. Yet the door was damaged got a molding frame dented and scratch, this caused by the tools and "technique" Carlos used. Also the Clip weather strip was affected causing water to access the interior. Whole border of the window is vented. When damages were pointed out, Carlos did not showed any interest nor professional handling of the situation. Someone must do something to this crocks. Somewhere in NJ - they operate online. New Jersey
Good morning Mr. Jose
I had spoken over the phone with one of your customer service representatives which were helpful and courteous.
Technician Carlos (young kid) arrived at given address and met with driver. Both walk towards the vehicle. Carlos using his tools (metal bar) unsuccessfully tried to unlock the driver door, while Driver was watching that Carlos does not damage the door.
Driver got busy on a phone call, so Carlos quickly walked around the car to the passenger door (front) and attempted to unlock the car, this time he was successful yet molding frame was dented and scratch, Clip weather strip is also affected causing water to access the interior this caused by the tools and technique Carlos used,
I had sent an email and also phone calls, however until now I have Not heard a word from Manager "Jose" at Lockmith-pros.
