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  • Report:  #764159

Complaint Review: Logo Dog - Ramsey Minnesota

Reported By:
T J S - Fort Lauderdale, Florida, United States of America
Submitted:
Updated:

Logo Dog
14420 Fluorine Ct. NW Ramsey, 55303 Minnesota, United States of America
Phone:
612-845-0467
Web:
http://www.logodog.com
Categories:
Tell us has your experience with this business or person been good? What's this?
 

I hired Logo Dog after having a conversation with the owner
of the company, Steve Carlson of Carlson Branding.  Steve boasted of his numerous designers and
extensive design portfolio, and on the phone promised wed love his logos and
be very happy.

 

Talk about a classic bait and switch.  The logos on his website were not made by
Steve and his non-existing staff.  The
logos I received were a far cry from the professional logos he lists on his
website, in fact all I received were text logos that could be made with
Microsoft Word!  Variations consisted of
my product name with different shapes around it, displaying zero graphic design
whatsoever.  Once again, a complete bait
and switch from what is shown in the portfolio on LogoDog.com. 



When I brought this up I got nothing but negative remarks and a reference to
his refund policy, stating I was on the hook for what he sent and would return
a small portion of the money for his effort. 
Effort?  Open up Microsoft Word,
jot down your company name and select different fonts and thats what he sent
me.  Oh, one or two had some dated clip
art next to them!

 

Steve Carlson of Logo Dog had stated that I didnt give him
enough information to make a nice logo. 
Say what?  I filled out his
extensive form which asked me to identify not only competition, but five logos
I liked, etc. Not one of them was a piece of text, like what Steve Carlson of
Logo Dog sent me. 

 

Of course, no refund was coming and Steve made it clear to
me he was going to rip me off.  He did
not return or answer phone calls or emails, none of which were in bad demeanor,
instead he seems happy just making a quick $500 and calling it a day.  What the heck, right?

 

I dug deeper Steve works out of a run down farm-looking house
in rural Minnesota.  So, when he claims
hes in meetings keep in mind there is no commerce close to his
dwelling!  You can look it up on Google
Maps. 

 

Ive worked with 100,s, probably closer to 1,000
outsourced web, IT, design, and development companies.  Never in my life have I felt compelled to
bring public light to a situation and never have I been ripped off so bad.  Avoid the Logo Dog Rip off and Steve Carlson
of Carlson Branding.


6 Updates & Rebuttals

T J S

Fort Lauderdale,
Florida,
United States of America
In the hands of the authorities

#2Author of original report

Sat, August 13, 2011

Steve has obviously lost his cool and I have been advised to report the threats to authorities and I will rest my case on this topic at this point and let legal action bring justice.


Steve Carlson

Ramsey,
United States of America
Again, Tim Schmidt is "Shady"

#3REBUTTAL Owner of company

Sat, August 13, 2011

Once again, Tim Schmidt of Elite Serum is posting lies.

We've defended our case accurately.

Tim Schmidt (www.timshady.net) will post again, I'm sure of it, continuing to spread malicious lies and false accusations. That's fine. He'll eventually reap what he sows. 


T J S

Fort Lauderdale,
Florida,
United States of America
Never been banned from anywhere

#4Author of original report

Sat, August 13, 2011

Ummmm, not sure what this hot head is talking about, I simply paid him for a logo design that went extremely wrong, and now I'm getting threats.  I just got this one last night from Steve Carlson.  Notice the professionalism.

Steve Carlson | LogoDog [email protected] to"Tim S."
dateFri, Aug 12, 2011 at 5:10 PMsubjectRe: Libelous Content

There - now I have a picture of you. Now I understand. You are indeed a
little boy! You have little man's syndrome!!! Little boy!
I'm 6' 2" - 210. Not sure how that is considered short. Fully ripped and ready to beat a little nub like you. :)


--

Steve Carlson | LogoDog, Inc.
www.logodog.com
612-845-0467


- Show quoted text -


Not sure what a "troll" is either?  I don't spend time on Internet message boards so the "being banned" certainly does not relate to me or my company.  I have only posted about being ripped off by logo dog and will continue to do so as long as he continues to mock me - THE CUSTOMER.

At any rate, this person is ruining his own reputation by continuing to argue with the facts and by making threats.  If I save one consumer from doing business with this entity, God bless.


Steve Carlson

Ramsey,
United States of America
Tim Shmidt "Tim Shady" - Merchant Beware!

#5REBUTTAL Owner of company

Sat, August 13, 2011

Tim Schmidt, aka "Tim Shady", www.timshady.net, www.beachmarketing.com, www.eliteskin.com, www.eliteserum.com, has been banned from several boards due to his libelous activity. He enlists "friends" to post lies to back up his story, who in-turn, also get banned. He's a TROLL.

He's pretty familiar with the ripoffreport process, due to his "company" being reported.

http://www.ripoffreport.com/internet-fraud/skin-pro-internation/skin-pro-international-inc-e423d.htm






Report Attachments

T J S

Fort Lauderdale,
Florida,
United States of America
Still Hasn't Replied to Emails / phone calls

#6Author of original report

Fri, August 12, 2011

I took my dispute to ripoff report, bbb, and other sites for consumers since the provider, Steve Carlson, has not replied to any of my inquiries.  He was "in meetings" all day yesterday and has yet to reply to my emails.  When someone you pay $500 to doesn't reply to phone and email inquiries, I'm afraid that's the last resort.  Instead, he's played childish games and posted my email address, phone number, and address on this site for all to see. 

He has since defended his designs here, but that doesn't change the fact that they weren't what I (the customer) was looking for.  Again, when I told Steve his designs weren't what I was looking for, he blamed me for "lack of information."  Instead of working with me, he went on a tangent and sent me his ridiculous policy.  Not someone I want to continue to work with being he can't reply to the basis of my inquiry, which was that the logos were not up to my satisfaction level.  If I';m not satisfied, and the service provider isn't replying to me, what are my options?  I simply had to come here and start my dispute, hopefully it ends here.

Anyone looking for credibility I invite you to compare neighborhoods, since Steve has been so nice in posting addresses for all to see.  Zillow is a nice tool for that.


Steve Carlson

Ramsey,
United States of America
Tim Shmidt "Tim Shady" - no credibility.

#7REBUTTAL Owner of company

Fri, August 12, 2011

Tim Schmidt hired our firm to design a logo for a skin care business he's associated with.

www.eliteserum.com

Tim Schmidt
(305) 528-9095
[email protected]
14345 Sunset Lane
Fort Lauderdale, FL 33330 

We supplied this client with impeccable service, accurate design samples, and friendly customer service.

The client simply didn't like the samples provided and demanded a refund. Our terms of service clearly explain our refund policy. He was not willing to comply with the terms he agreed to.

Bottom line, we provided the service as purchased, he simply didn't like the samples, which offered solid solutions to his logo design needs. 

He's enlisted a few of his blog buddies to publish libelous content. They'll learn that a friendship with Tim Schmidt is a costly one.

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