- Report: #1333807
Complaint Review: Logodesigncafe Inc - Nationwide
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Author Confirmed
Why?
Logodesigncafe Inc
Nationwide, USA
Phone:
844-214-2216
Web:
https://www.logodesigncafe.com/
Categories:
Business Rating:
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Logodesigncafe, Inc Charged Visa, Promised Refund, NEVER GOT IT! Used Several Emails, Choppy English, Sounded like the Same Person Using Different Names Nationwide
Called to get a logo, and ended up getting sold on the brand package which ended up being just over $600 CAD. They were slow to get back to me about the Logo so I decided to do the website on my own and asked for a refund. We went back and forth about logos several times and they continuously sent me images that had nothing to do with what I asked for, and sometimes even sent me images with completely different business names all while I'm still in the process of trying to get my refund. Finally I had enough and said I dont want any more logos, just return my funds. Every time I called it sounded liek the same person, but gave a differnt name and said my other contact was in some freak accident. they said they didn't have a manager, and didnt have anyone I could talk to about billing but kept promising my funds were being processed. After 2 months of calling, I tried again and they said looks like the rufund cleared on their end and it must be my bank. I can see now that ever time they emailed me it had minimal information, and always came from a "services" or "info" address. Now when I try to call neither of the phone numbers work. I called the Anti Fraud Center who had me look at the company that charged my card and they're called "Logo Bench Sunnyvale". This guys are so clearly scammers, please everyone stay away from them - you'll never see your money and you'll never get the product you want!
