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  • Report:  #248696

Complaint Review: Lombardi Publishing - Kleinburg Ontario

Reported By:
- Dawson Creek, British Columbia,
Submitted:
Updated:

Lombardi Publishing
Kleinburg, Ontario, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company does not respond to customer complaints and takes your money and runs. Beware

Kevin

Dawson Creek, British Columbia
Canada


2 Updates & Rebuttals

Kevin

Dawson Creek,
British Columbia,
Canada
Lombardi Publishing

#2Author of original report

Sat, May 19, 2007

I have attempted to get a refund for about 9 years. My address would have been Pouce Coupe, BC at the time.


Customer

New York,
New York,
U.S.A.
Need more information

#3UPDATE Employee

Fri, May 18, 2007

Dear Kevin, We make every attempt to address every single customer inquiry and complaint to achieve total customer satisfaction. It has been our policy for over 20 years. We also honour all valid refund requests, so I am very concerned about your complaint. However, we have no record of a customer with the first name 'Kevin' whose mailing address is in Dawson Creek, B.C. Please provide us with more information and we will resolve your complaint immediately. Please e-mail [email protected] or call me at 905-760-9929 ext. 300. Thank you, Jackie Customer Service

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