- Report: #1271710
Complaint Review: Lone Star Payment Systems - Lubbock Texas
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Lone Star Payment Systems
12214 University Ave Lubbock, 79423 Texas, USA
Web:
lonestarpayments.com
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Lone Star Payment Systems Lone Star Payments, Charles Cranston Credit Card Processing Scam!!!!!!! Lubbock Texas
Lone Star Payments in Lubbock is a terrible company!! Lone Star Payments Sales Manager, Charles Cranston, solicited my business and informed me that my machine was not compliant and I needed a new machine. I said no mulitple times but his persistence finally paid off and I allowed him to do a comparison against my current company.
Results after switching to Lone Star Payments!!
1. Took 2 weeks to get my new machine and it was the same machine I had with my current company!
2. My bill has nearly doubled and I have a $395 cancellation fee from my old company. Charles promised he would pay this cancellation fee and has never answered ANY of my calls or voicemails since delivering the terminal.
3. Lone Star Payments office number rings and rings. They have absolutely 0 support.
I finally figured out after receiving a statement that Lone Star is a sales company ''middle man'' for World Pay. World Pay informed me that I know have a $495 cancellation fee with World Pay. My bill doubled, I received the same machine i previously had that was told was not compliant, and Charles Cranston, ie Lone Star Payments is no where to be found. THIS WAS THE WORST BUSINESS DECISION I HAVE EVER MADE. I AM NOW CANCELLING WITH LONE STAR AND PAYING $495 AND CRAWLING BACK TO MY OLD COMPANY.
IF YOU ARE CONTACTED MY LONE STAR PAYMENTS OR MORE IMPORTANTLY "CHARLES CRANSTON''......... STAY AWAY!!!!!! HE IS EXTREMELY UNETHICAL AND IS TERRIBLE FOR ANY BUSINESS. I REGRET THE DAY HE WALKED INTO MY BUSINESS!!
2 Updates & Rebuttals
charles c
lubbock,Texas,
USA
TATALLY FALSE INFO
#2REBUTTAL Individual responds
Wed, March 23, 2016
WHAT OTHER PROCESSING COMPANIES SAY AND DO WHEN THEY CANT WORK WITH HONOR.THIS IS A REPORT FROM ANOTHER PROCESSOR COMPANY. CHECK THE B B B. AT LEAST MY RECORD WITH THE B B B IS AWSOME.
charles c
lubbock,Texas,
USA
totally false info
#3REBUTTAL Individual responds
Wed, March 23, 2016
I guess its ok for other processing companys to make bogus complaints.I have always worked with honor. and have not had a customer named beverly. and we didnt have a termination fee. wow how low will companies go. this is false info
