- Report: #750604
Complaint Review: Long and Foster - alexandria Virginia
Reported By:
Laura -
Springfield, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Long and Foster
alexandria, 22310 Virginia, United States of America
Phone:
703-822-0207
Web:
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Long and Foster Tom and Cindy Realtor did not live up to contract agreement alexandria, Virginia
I purchased a home that was listed by this realty company. The sales contract provided for the window coverings to remain. Upon final walk through, it was noted that the window coverings were removed from several rooms. We asked about them and the previous owner started crying and became quite emotional. Her realtor was not there. We really wanted to take possession of our new home and we (my husband and I) estimated that it would not take more that $500-700 to replace said window coverings and we were willing to eat that to take physical ownership of our home. After contacting several curtain/drapery makers, the estimated cost of replacement is $4000. I have contacted the realtor who says that she will contact the owner, but I have heard nothing now. I am currently in the process of filing am ethics complaint against this realtor and my next step will be small claims court.
2 Updates & Rebuttals
You Do Not Know of What you Speak
#2Author of original report
Wed, March 23, 2016
The house was closed on around the 1st of May and was rented back to the previous tenants for two months. We were under the gun on the day we took physical ownership and had to vacate our rented townhome that day by 6pm. We had a moving van with our household goods in it and no place to put them. The moving company was charging us by the hour for the truck and four individuals. We tolerated the previous homeowner following us from room to room for approximately 45 minutes. Enough was enough and we told her to leave after listening to her sob hysterically. She refused and under duress, I signed off on the house but notated that I was under duress due to the previous owner refusing to leave. My realtor wanted the police called. It was that bad! In the written contract, the window coverings were to STAY. After arguing with the listing realtor repeatedly(the only number I had), I filed a lawsuit against the realtor and previous owner. With less than 24 hours before our court date, the listing agent and previous owner suddenly had a change of heart and we got OUR window treatments back. I also filed a complaint with the state board of realtors against the listing agent. They felt that I was correct and disciplinary action was rendered. $350 versus more than $4000 is a significant chunk of change. But, oh I forgot. You are a real estate agent and you know everything!
weezyt
Virginia,USA
You failed to do your due diligence
#3Consumer Suggestion
Wed, March 23, 2016
The real estate agent here is not at fault, the seller is and so are you for accepting the property without the window treatments. The real estate agent cannot physically force the seller to leave their window treatments and it's your fault for closing on the sale without them.
As a former real estate agent, I had this happen with a washing machine. My sellers moved overseas and their movers took the washing machine by accident. The buyers said they wanted to close and I told them, I doubted anything could be done about the washing machine, since it was probably on a ship, until the sellers landed in Europe and I could speak with them. The buyers closed anyway. When I was able to reach the sellers, their comment was "oh well". If the buyers had refused to close without the washing machine, we could have probably rectified the situation; however, since they closed, there wasn't anything we could do. They had an attorney, but is it really worth suing a seller (who is out of the country) for a used washing machine, at an attorney's rate of $350/hr?
