- Report: #95643
Complaint Review: Longwood Dental Group - Brookline Massachusetts
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Author Not Confirmed
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Longwood Dental Group
1842 Beacon Street, Brookline, 02446 Massachusetts, U.S.A.
Phone:
617-5665445
Web:
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Longwood Dental Group ripoff Brookline Massachusetts
I have been harrassed by the Longwood Dental Group for four months after services were rendered. I have been receiving nasty letters regarding an unpaid account balance. The letters state that I have made no effort to contact the office or pay my account, and that my credit rating "will be severely damaged and prevent me from obtaining credit with banks, businesses and credit card purchases".
I have called Longwood Dental Office four times to clear up these collection letters. Each time I have been reassured that my account is paid and no action is necessary. I have spoken firmly with the office's staff who confirm that my copay and insurance have closed this bill.
At this point I am seeking federal and legal intervention. I have a flawless credit rating and for it to be ruined by a rogue office employee is unjust.
Kathleen
Brighton, Massachusetts
U.S.A.
I have called Longwood Dental Office four times to clear up these collection letters. Each time I have been reassured that my account is paid and no action is necessary. I have spoken firmly with the office's staff who confirm that my copay and insurance have closed this bill.
At this point I am seeking federal and legal intervention. I have a flawless credit rating and for it to be ruined by a rogue office employee is unjust.
Kathleen
Brighton, Massachusetts
U.S.A.
1 Updates & Rebuttals
Cheryl
Brookline,Massachusetts,
U.S.A.
INACCURATE INFORMATION
#2UPDATE Employee
Wed, July 07, 2004
As the office manager of Longwood Dental Group, I would like to make some important clarifications. Kathleen has been a patient of Longwood Dental Group for the past 3 months. She had treatment completed at our office at the end of March 2004. As of today, her insurance company has paid their portion, and Kathleen still has an unpaid balance, that is her responsibility. We have not,as assumed, sent Kathleen to a collections agency. We have not "ruined" her "flawless" credit. We are still trying to resolve this matter with her. With all of our patients, we are willing to take whatever steps may be necessary to work together to clarify any questions or concerns that one might encounter with their account. We stand by our commitment to excellent, outstanding and professional care.
