- Report: #1051096
Complaint Review: Loopnet - Internet
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Author Not Confirmed
Why?
Loopnet
Internet, USA
Web:
www.loopnet.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Loopnet I ordered their service for just 1 month with no intention to extend the service for any other period of time. Nothing expressly stated that I will have to cancel it, otherwise they will automatically renew it. Probably somewhere in fine prints, but the order page provided clear impression that I am ordering their service just for 1 month. 2 days after they have charged me for the second month I have contacted them regarding the issue. They replied that they will not return my money because I did not cancel it on time. Result: I paid until June 6, have service suspended May 12! Internet
I ordered their service for just 1 month with no intention to extend the service for any other period of time. Nothing expressly stated that I will have to cancel it, otherwise they will automatically renew it. Probably somewhere in fine prints, but the order page provided clear impression that I am ordering their service just for 1 month. 2 days after they have charged me for the second month I have contacted them regarding the issue. They replied that they will not return my money because I did not cancel it on time. Result: I paid until June 6, have service suspended May 12!
So, currently they charge me for the service they do not provide.
