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  • Report:  #688246

Complaint Review: LOVEBOOTSUS - Internet

Reported By:
CL - BERLIN, New York, United States of America
Submitted:
Updated:

LOVEBOOTSUS
Internet, United States of America
Phone:
Web:
WWW.LOVEBOOTUS.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered UGG boots online at lovebootsus.com, and my total at checkout was $86.00. Then I saw in my bank records that my account was charged twice for a total of $114.33 by Deckers Outlet Corporation in Beijing, so I contacted the initial website to straighten it out, and that's when they told me about extra charges, which I asked them to take off since this was not indicated when I checked out.

They were evasive and wouldn't do it. Then, when the boots came ten days later, I discovered they were microfiber and polyester, not the sheepskin and wool that they were supposed to be. Again I contacted the company through various online means. I did receive responses but nothing that would solve this problem of fraud. I am disgusted and need to get this taken care of. I have all of the online correspondence for verification.



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