- Report: #501750
Complaint Review: Lowe's Home Improvement Store - Tullahoma Tennessee
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Lowe's Home Improvement Store
Hwy 41A Tullahoma, 37388 Tennessee, United States of America
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Lowe's Home Improvement Store Lowe's hidden pricing policy Tullahoma, Tennessee
I sent the following email to Lowes.com:
"I bought a few gallons of Valspar paint from this store in July. Yesterday I bought 2 quarts of the same paint to finish the job. Each gallon cost $23.47 in July. Two quarts (one half gallon) cost me $24.96, or $1.49 more for a half gallon than a gallon. I didn't discover this until I had already paid for the paint and got home. Prices aren't prominently posted anywhere in the paint department, so I was unaware that the price was so out of line. There's something wrong with that pricing structure. I would expect four individual quarts to add up to a little more than a gallon, but more than twice the price??? "
Their response left on my answering machine:
"You pay more for a quart because you are paying for the convenience."
What a BS answer. It doesn't cost any more for them to mix a quart than it does a gallon. A quart doesn't represent any convenience to me, I just hate to waste paint that wouldn't be used. Home Depot gets my business from here on out, including the building package that will happen in the spring to build a new house. I don't want any more pricing surprises for "convenience".
Let the buyer beware! They won't post their prices in the paint department. Now we know why!
