I placed an order with LTD and made sure I checked to make sure everything was in stock and I worked to make sure I had over $100 so I could get the discounted shipping price. When the order was finalized there were two items missing. Not only did I lose the two watches I lost out on the special shipping price of $6.95. I emailed Customer Service three times and got the standard "copy and paste" reply; "sorry, can't help you, have a nice day.". Now if I want the two items I will have to enter a new order with the higher shipping price