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  • Report:  #1202032

Complaint Review: Lucky Limousine - Las Vegas Nevada

Reported By:
Donna - Chicago, Illinois,
Submitted:
Updated:

Lucky Limousine
4195 West Diablo Drive Las Vegas, 89118 Nevada, USA
Phone:
(702) 733-7300
Web:
www.luckylimolv.com
Categories:
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A Lucky Limousine & Shuttle driver approached me while I was waiting for my luggage at the Las Vegas Airport and offered to take me to my Hotel. Since it was late and I was very tired I agreed to use Lucky Limo services. In the beginning the driver appeared to be very hospitable and trust worthy but the driver’s demeanor changed dramatically once we drove away from the airport. I had entered the name of the hotel and the hotel’s address into my cell phone navigation before landing at the airport.

I had entered the name of the hotel and the hotel’s address into my cell phone navigation before landing at the airport. The driver asked me what hotel he needed to take me to and when I told him he got irritated and began driving erratically. I looked at my phone and noticed we were driving in the opposite direction going North on the Las Vegas Freeway. I immediately brought this to his attention and he replied abruptly that he needed to pick up other clients and began speeding. After passing Wilbur Clark road and noticing we were 10 miles away from the airport, I threaten to call the police if he did not turn around and take me back to the airport.

Without saying a word he exited West Oakey Blvd, turned down a few streets and stopped in a parking lot on Western Avenue and then told me to get out and walk. I was terrified when I tried opening my door and it was locked. The Lucky Limo driver got out of the limo and started pacing back in forth by my door and then he got back into the driver’s seat. I begged him to drive me to the 7 eleven that I saw a few blocks away because the area we were in appeared to be very dangerous.

He told me he needed to make a few phone calls first; I looked down and noticed my cell phone needed to be charged. Scared and without my phone, I pleaded to him to let me use his phone so I could call a taxi. He continued to make phone calls while ignoring me. He finally got out and opened my door and told me to get out. I was in shock and grabbed my luggage and walked very quickly to the 7 eleven and had the clerk call me a cab. The area seemed extremely dangerous, so I waited inside the convenient store for my taxi to arrive.

The area seemed extremely dangerous, so I waited inside the convenient store.  When I finally got to my hotel room I call Lucky Limousine and shuttle service and reported the driver. If anyone flies into Las Vegas do not use their service. I feel Lucky Limousine & Shuttle put my life at risk and I would never want another person to go through what I went through. Run fast and far away, if a Lucky Limousine driver approaches you anywhere in Las Vegas. This entire ordeal was traumatizing for me! I can only assume the Lucky Limousine driver was on drugs .



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