The Lumanelle company asked via Internet if anyone wanted to try a product for under $5.00. They never said they would consistently charge the credit card. The Lumanell co. does not want to take the charges off of the credit card but I representative after four calls decided she would take half the money off of my credit card.
The representative are mean and unspirited as they talk to a person like they are stupid when one is only tried to get clarity and results. The company has outsourced the 1-800 number but English speaking representatives are the initiatially encounter when ordering product.