1, Report:
#1206009
Posted Date:
Feb 02 2015
Lumanelle finally refunded
I have to tell you my experience with this s***** company... I have, like lots of other, ordered what I thought was a FREE SAMPLE. So I entered all my info (credit card and adress) on the website, thinkong I was only going to pay the shipping fee for two SAMPLES, luma-repair and lum...
Entity
Lumanelle
Categories: On-Line Business
2, Report:
#1200661
Posted Date:
Jan 10 2015
Lumanelle May Ann Lumanelle 18006317958PO Box 500,RPO Steeles WestToronto, ON M3J 0J8 With bait of Trial and charge card without shipment Internet
I found the Lumanelle skin care web site from google, and use their trial shipment in last Oct. I didn't place order to buy after using the trial, and they send me 1pc in Nov., and charged my credit card 110.80. I sned them email more then 5 tiems, asking for return the product and ...
Entity
Lumanelle
Categories: Pharmacies
3, Report:
#1199853
Posted Date:
Jan 07 2015
lumanelle made false claims and billing me without my permission savannah Georgia
I responded to Lumanelles television commercial that said I could receive a free trial of their anti-aging product all I would have to pay would be a one time shipping and handling charge. Well they have charged my credit card almost $200. and sent me more product which I did not ...
Entity
lumanelle
Categories: Misc. Health Specialists
4, Report:
#1199398
Posted Date:
Jan 05 2015
lumanelle ordered free trial.thru internet on my mobile phone. paid shipping and handlinng with debit card. Internet
not aware they would then take.79.95 and 89.95 out of my account within a week of me even receiving the trial. bulls***. i called twice and couldnt even understand the 2 dif. people i talked with. i want my money back.
Entity
lumanelle
Categories: Unusual Rip-Off
5, Report:
#1196737
Posted Date:
Dec 20 2014
Lumanelle.com Sent free trial. Called Customer Service as directed on web page that disappears after paying for S&H of USD4.95 before 14 day trial period was over and found they had already shipped and billed a monthly subscription amount. Proving their Terms is a lie. Internet
I purchased a free trial of Luma Hydrate for my wife to see if it was of any value to her. I paid the USD4.95 S&H to receive the trial. No mention of anything beyond that was obvious on the web site. AFTER paying, a popup page then displayed showing the guarantee that if before 14 d...
Entity
Lumanelle
Categories: Home HealthCare
6, Report:
#1195378
Posted Date:
Dec 14 2014
Lumanelle FREE product is not free; product is awful and company just gives you run around Internet
This company advertises a free sample for just shipping and handling then charges you for the product later. Then when contacted, they do everything they can to get you to take the product even after you tell them that the product is no good; or try to get you to give it to a frie...
Entity
Lumanelle
Categories: Health Spas
7, Report:
#1194878
Posted Date:
Dec 12 2014
lumanelle scam savanna Nationwide
Ordered the free trial, only to be charged an outrageous price 3days after receiving, called and got a refund,and cancelled the very same day. Two weeks later they charged my account again!!!??? Called again,only to get very argumentative operator saying i didn't cancel, but i have ...
Entity
lumanelle
Categories: Beauty Salons
8, Report:
#1190765
Posted Date:
Nov 22 2014
lumanelle Product does not live up to it all it's HYPE!!!
When trying it for a trial period (30days) trying to return it was insulting, rude, + try to sell more product. But the worse thing was - there advertisement claimed for $1.00 + $4.95! I received the product, then going to my bank there was TWO unothorized deductions. I am so Pissed...
Entity
lumanelle
Categories: Health Spas
9, Report:
#1190053
Posted Date:
Nov 19 2014
Lumanelle I feel scammed Nationwide
I recently ordered the 14 day trial for luma hydrate and luma repair for $4.95 each, only for shipping cost for each, upon receiving the products, I did not receive any information that would let me know that I would be charged any additional money, I did not receive an account numb...
Entity
Lumanelle
Categories: Beauty Salons
10, Report:
#1189927
Posted Date:
Nov 19 2014
Lumanelle Debited my account for almost $200.00 and never received the product. Called an canceled. No refund Savannah Georgia
this is the worse dealing I have ever had. I called because my account was debited for a lot of money. They told me I had ordered and I absolutely had notthe operator told me to return it and gave me return numbers but I never received the products to return. i will never use their ...
Entity
Lumanelle
Categories: Miscellaneous Companies
11, Report:
#1186318
Posted Date:
Nov 02 2014
Lumanelle Luma Hydrate and Luma Repair Ordered free 30 samples and then they billed my credit card $169.90 after fourteen days Linlithgow United Kingdom
I ordered 30 day free trials of Luma Hydrate and Luma Repair for my face. After fourteen days they charged the credit card that I payed for my samples with $169.90. I did not order additional products or authorize this on my credit card. this is a scam. Luma Customer Service to...
Entity
Lumanelle
Categories: Physicians
12, Report:
#1185843
Posted Date:
Oct 30 2014
Lumanelle Sent another supply before my 14 day trial was up. Charged my account for approx. &160.00 Savannah Georgia
I tried to send back my unused portion of Lumanelle and couldn't find an address. I called the phone number provided and got a recording allowing me to cancell my subscription but not before they had sent another order just the day before. Of course I was charged approximately &...
Entity
Lumanelle
Categories: Alternative Health
13, Report:
#1184981
Posted Date:
Oct 26 2014
Lumanelle Took survey offered free sample from normal email site I get and got scammed Online Internet
I took a survey for one of my normal company emails I get and was offered a free sample for doing so. Well turns out I got charged $89.97 not even 2 days after I got it. I called my bank and they told me I had signed up for a automatic replenishment of this product. I said no I didn...
Entity
Lumanelle
Categories: Miscellaneous Companies
14, Report:
#1181203
Posted Date:
Oct 06 2014
Luma-Hydrate Lumanelle USA Not refunding returned items Lehi, UT Internet
I responded to the 4.95 offer for some of their products. The next months I received product and charges to my credit card for over 160.00. I contacted them and was told to return the product for credit which I did in February. When I did not receive a credit to my account b...
Entity
Luma-Hydrate
Categories: Infomercial Rip-offs
15, Report:
#1178256
Posted Date:
Sep 21 2014
Lumanelle Returned Product.They would not refund the whole amount,but would refund 1/2 Savannah Georgia Nationwide
2014-09-21
Lumanelle Company has False Advertising. The advertment on the Internet offers you a 14 day free trial of their product for the shipping of $4.95. Does Not State that after the 14 day trial you will be charged $89.95 if you did not return the product. When you receiv...
Entity
Lumanelle
Categories: Advertising / Deceptive
16, Report:
#1174362
Posted Date:
Sep 04 2014
lumanelle Shipped product which was not ordered, but was shown as a free gift on an Amazon.com order for another product Internet
Ordered a product on Amazon.com in June, 2014. At the end of the transaction there was a popup- which lasted no more than a couple of seconds, saying I had received a free gift. If there was a terms and agreement link, it closed before I could read it.
Received a bottle of L...
Entity
lumanelle
Categories: Computer Mail Order
17, Report:
#1164504
Posted Date:
Jul 24 2014
Lumanelle fraud, rip off Internet
I bought a free trail of Lumanelle, the bottle was defective. My card was charged the $8.50 postage and then two weeks later I noticed my bank had less in it than it should. I checked my statement and lumanelle had take another $94.70 from my card. I have called their number and it ...
Entity
Lumanelle
Categories: Home HealthCare
18, Report:
#1163485
Posted Date:
Jul 20 2014
lumanelle lumanelle hydratelumanelle repair Tricked into membership, tricked into buying full price product, never received any product, try to cancel but still billed North Vancouver British Columbia Canada
I agreed to receive 2 free samples of skin care product, and paid $7.95USD and 5.95USD for shipping, product never arrived. When I mentioned I didn't receive they said it takes 10 days. A lady called with an Asian accent, didn't catch her name, hard to understand. Agreed to ca...
Entity
lumanelle
Categories: Internet Marketing Companies
19, Report:
#1161537
Posted Date:
Jul 12 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1161537-1yeud9-3njfivwler.png)
Lumanelle False advertising offering a free gift if the consumer completes a short on-line survey. The consumer is advised on the first screen that they will receive a free trial if they pay a small shipping fee. Actually the company will charge the customer $89.95 for the product charged to their card after 14 days (the trial period) Savannah Georgia
Lumanelle is engaging in deceptive advertising through pop-up websites that advise the customer that they have won a free gift for doing a short survey. The survey is (falsely) linked to a heavily used website such as craigslist or an on-line newspaper. The customer answers 2 or 3 s...
Entity
Lumanelle
Categories: Beauty Salons
20, Report:
#1160764
Posted Date:
Jul 09 2014
Lumanelle Nothing free about this trial.!!!! Internet
There is nothing free about this product. And after you are signed up no other materials appear in your
mail. Your credit card will continue to be charged. And trying to cancel is not easy.
Entity
Lumanelle
Categories: Misc. Health Specialists
21, Report:
#1156340
Posted Date:
Jul 07 2014
lumanelle Scammed using Amazon email survey-DON'T FALL FOR IT! Internet
This company came into my email account disguised as a free gift for participating in survey for Amazon. The email appeared to come directly from Amazon. Total deception.
As soon as I provided payment for shipping and handling on this free gift, I realized I had been scammed. Called...
Entity
lumanelle
Categories: Beauty Salons
22, Report:
#1157052
Posted Date:
Jul 04 2014
LUMANELLE LUMA eNGLISH SPEAKING SNEAKS DON'T TELL YOU THEY ARE SETTING YOU UP FOR A HUGE BILL ON YOUR CREDIT CARD. wHEN SEEKING INFORMATION FROM THE 1-800 NUMBER- A HALF SPEAKING eNGLISH PERSON TALKS EXTREMEMLY FAST, PLAYS HARDBALL WITH YOU, INSULTED ME. LIED AND SAID SOMEONE WOULD GET BACK TO ME, PRETEND TO GET A MANAGER FOR YOU. THIS COMPAN REFUSED TO GIVE ME BACK ALL OF MY MONEY AFTER FOUR ATTEMPTS. THEY ARE THEIVES AND HAVE TRAINED THEIR OUTSOURCE PEOPLE TO UPSET YOU HOPING YOU HANG UP ON THEM AND THEY KEEP ALL OF YOUR MONEY. WHAT AN AMERICAN DISGRACE!!!! NORTH VANCOUVER, CANADA & LEHI UT Internet
Entity
LUMANELLE
Categories: Beauty Products
23, Report:
#1084134
Posted Date:
Jun 20 2014
Lumanelle Big Ripoff Savannah Georgia
I called Lumanelle today to cancel my order before what I thought was my 14 day trial period ended. I was told I was not within the 14 day trial period because it started from the day I ordered not from the day I recieved the products. I thought I would have a full 14 days to try th...
Entity
Lumanelle
Categories: Beauty Salons
24, Report:
#1084242
Posted Date:
Jun 20 2014
Lumanelle DON'T DO IT!!! Savannah Georgia
Stay away from LUMANELLE. They bait you with this incredible offer on their skin care products. Order their 2 trial bottles and just pay $3.95 and $4.95 for shipping. You have a 2 week period to try the product then if you don't contact them to cancel they automatically charge yo...
Entity
Lumanelle
Categories: Drug Manufacturers
25, Report:
#1077091
Posted Date:
Jun 20 2014
Lumanelle Irritate, Embittered,Fit to be tied,Hopping mad, pain in the arse, misrepresent Savannah Georgia
On July 17 2013 I signed up for a free trial for repair and hydrate lumanelle. I had to pay shipping and handling. Three days later I received the hydrate but not the repair. I called them back. They said it didnt process the repair and they would ship it the next day. So I rece...
Entity
Lumanelle
Categories: Drug Manufacturers