- Report: #1390007
Complaint Review: Lumidaire - Internet
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Lumidaire
Internet, USA
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Lumidaire Joanna Gaines What a Scam! Internet
Proceed with Caution! Read the Terms and Conditions before you buy! If you do not call within 14 days of placing your order to cancle your "membership" (that you are not even aware that you signed up for), you are charged $89/per bottle! Yep, those small bottles that I refer to as sample size are $89 each!
At no point when ordering on-line is there any mention that this is a "membership" in any of the screens. Upon receiving my credit card statement, I immediately cancelled my membership and then spoke to customer service to complain about their practice and no mention of the membership. I was advised by their support person that when you click on the "I agree to the T&C", you are accepting the membership. BUT, the membership and 14 day cancellation clause are buried in the T&C which most people don't read. I got snookered for the $200 for face and eye cream that doesn't appear to be any different that OTC products. Learn from my mistake!
