- Report: #1401452
Complaint Review: Lumidaire - Internet
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Author Confirmed
Why?
Lumidaire
Internet, USA
Phone:
877-712-8497
Web:
http://lumidaire.org/
Categories:
Business Rating:
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Lumidaire Verdadeyesserum FaceCream Luminous Do Not Buy These Products! Internet
This is reported as being one of the most successful products on Shark Tank but it is a classic bait and switch.
The site offers a free trial of the face cream and eye cream for shipping charges only. A customer is not able to see easily anywhere upon ordering that if the product offer is accepted (a sample each of eye cream and face cream for shipping charges only) then the customer will be charged $89.77 and $89.71 if the customer does not call and cancel.
The product arrives with absolutely zero paperwork in the box and no instructions on how to return the product if necessary.
When the charges hit your credit card and you call customer service to dispute the charges, they argue vehemently that they were clear and direct with the instructions (they were absolutely the opposite) and offer a 35% discount or a 50% discount to placate you and get you off the phone.
The cream is a scam and so is the company. Tell everyone you know they are con artists.
Stay away.
