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  • Report:  #166138

Complaint Review: Luminator - Mitch - West Jordan Utah

Reported By:
- Sophia, West Virginia,
Submitted:
Updated:

Luminator - Mitch
Luminator.com West Jordan, 84084 Utah, U.S.A.
Phone:
909-930- 3093
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I would like everyone contemplating buying a pair of

Luminator sunglasses to take my advice....DON'T!!

In July 05" I spoke with the Company resentitive,Mitch

who was very friendly and helpful with my questions,etc.

about their sunglasses. I sent in a Western Union moneyorder for $39.90 + the required shipping charge for their clip-on Luminators of which I did recieve in the mail.

Two days after recieving them,I was carefully cleaning

them and they broke at the nose piece section.

Knowing their Policy that they can be returned for any reason within 6 weeks,I again spoke to Mitch who told me to return them to their Ontario,CA. address to recieve a refund. I did so but have never recieved my refund.

I contacted Mitch several times more by e-mail but his friendliness had faded and he never responded to my requests of assistance,I also wrote by U.S. mail their Ontario address but again no answer or assistance by anyone at the Luminator Co.

Ann

Beckley, West Virginia
U.S.A.


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