- Report: #1341683
Complaint Review: Luminis Advanced Skin Care - Internet
Reported By:
Dianne -
Saint Paul, Minnesota, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Luminis Advanced Skin Care
Internet, USA
Phone:
888-704-1932
Web:
luminisadvancedskincare.com/skin1/
Categories:
Business Rating:
(0)
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Luminis Advanced Skin Care Complete Skam/Ripoff Grove City Internet
I would like something done about Luminis Advanced Skincare as I feel they have found an easy way to rip off consumers. I ordered the Luminis Skin Care (free trial size) except for 4.64 shipping and handling - no where did I see on the main page that if you did not cancel within 14 days your account will be charged 98.71. Well, I got charged 98.71, plus 1.99 for God only knows what. When I discovered what happened I had to run to my credit union to add more money so I would not get overdrawn and charged more money. I called to cancel my account and begged....yes, begged that the money be put back into my account as I did not intentionally miss the 14 day trial statement - I just did not know about it. They only refunded me 49.35; then the very next day, they took out 99.01 for another skin soft product I ordered under the same pretense. But instead of asking me the 1st time I called in an outrage about the 98.71 if I wanted to cancel the other account, they took out the 99.01 (now I have to run to the credit union AGAIN to add more money so I don't get any overdrafts on my account. This is outragious in my view and if there is a class action suit against these crooks please add my name and email address and let me know what I have to do. I'm so upset - I'm a widow and on a fixed income and would never order anything that costs a hundred bucks a month. Several times I asked to talk with a supervisor but to no avail. They did say they would refund me another 49.35 on the 99.01 that was taken, but I believe it should all be refunded. Please help in any way you can.
