- Report: #1358732
Complaint Review: Luminis/YouthfulIgnite - Garden Grove California
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Author Not Confirmed
Why?
Luminis/YouthfulIgnite
13210 Harbor Blvd, Suite 395 Garden Grove, 92843-1737 California, USA
Phone:
18886162655
Web:
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Business Rating:
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Luminis/YouthfulIgnite see above fraud, lying, misrepresented product, poor conduct Garden Grove California
I orderd a free trial of this product with shipping paid only and charged to my credit card in September 2016.
After one month, I was charged and receiving monthly bottles of the skin care Luminis in a purple bottle. I called in October or November 2016 and spoke with a customer representative and informed them to credit my card and stop all shipments.
I kept getting shipments and charged to my credit card. I was very sick with Lyme disease in treatment and was not able to call them again until 2/28/2017. I contacted my credit card company with Regions bank and told them what had happened and cancelled my credit card with the bank. My claim number is 20170227112996. I attempted to call their company at 1 888 616 2655. The packing slips sent with the product does not list the correct phone number for calls. I had to get the correct number from my credit card company.
There is a email address on the packing slip. The address is [email protected]. I sent them an email demanding all money owed back to me when the product arrives to their company. I filed a dispute with my credit card company. The phone listed on the packing slip is 1 877 497 1088. This is not a correct phone number. When you call that number, the phone cuts off. The address of this company is listed as a return address on the box, Luminis, 13210 Harbor Blvd, Suite 395. Garden Grove, California 92843-1737. It is mailed as first class mail usps.
Today 2/28/2017. When receiving yet another bottle, my bp shot up to 176/96. I am under profound stress and my bp is labile at this point. The stress of dealing with this amongst my other stress is adding to my health problems. So I feel if I have a major stroke, this company will be liable not only for stealing money but also for my health problem. I was hospitilized this month with new onset of hypertension and I am still having problems under a doctor's care.
This is fraud plain and simple.
