- Report: #1378727
Complaint Review: Luxurious Skin -
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Author Confirmed
Why?
Luxurious Skin
USA
Phone:
888-597-9277
Web:
Luxuriousskin.org
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Luxurious Skin WARNING! THIS IS A SCAM!! THEY LIED! California
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Do Not Order From Luxurious Skin...It Is A Scam!!!!!
I placed an order on line (May 28, 2017)for a FREE sample of skin care and eye serum. It stated all I had to pay was the shipping and handling fee. The amount was $5.95 each. I received the two products in a manila envelope (not even in a box) AND No Paperwork. I didn't think anything of it until I received my bill. I was charged $92.97 and $92.99. I called the company at 855-263-6775 and a robot addressed me by my name, then thanked me for enrolling in their program. Then asked if I wanted to cancel and to push #1. I did that, then it asked if you wanted to speak to a representative and I spoke to Alicia. I explained the situation and that I wanted my money back. I told her I Never enrolled in anything. She said it was in the fine print. As I was speaking with her, I looked it up and there was No fine print and any mention to enrolling into their program. I told her that and I wanted my money refunded. she said she couldn't and that was their policy. I asked to speak to her supervisor. She said none was available and they would get back to me. No one has returned my calls. I will be calling my credit card company to get this removed. How can they get away with this? There's no way I would ever purchase a face and eye cream for that amount of money. This company is a scam and I hope this will help others.
