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  • Report:  #683629

Complaint Review: LUXURY PARLOR - BROOKLYN New York

Reported By:
jessy - bronx, New York, United States of America
Submitted:
Updated:

LUXURY PARLOR
534 BALTIC STREET BROOKLYN, 11217 New York, United States of America
Phone:
888-506-4666
Web:
http://www.luxuryparlor.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased an item on January 1, 2011 from LUXURY PARLOR because it was reasonable.I've been waitingtwo weeks for this item to come. I called and left several messages, email thousand of time and also try to chat online with an automatic machine that they put soyou could think that is a live person.I never got an answer as to why my item never arrive...This company is bogusall they want is your money...so who ever order anything from here with you credit card or debit please call your bank and change your bank account number because this company couldtry to get more money from you now thatthey have your info....One word description would be FRAUDDDDDD.....



1 Updates & Rebuttals

Alexa, luxuryparlor.com

Illinois,
United States of America
Luxuryparlor.com has made significant improvements

#2UPDATE Employee

Mon, October 03, 2011

This is Alexa, with luxuryparlor.com. First, I apologize for your negative experience with our company earlier this year. If you still have unresolved issues with your order, please contact me at [email protected] and I will look into it further.

We have made significant changes at luxuryparlor.com in recent months. We've upgraded our software, which allows us to tell our customers "live" whether a certain product is in stock and also provides them with an estimated time of arrival if they decide to order. We have also made changes to our customer service department and can assure you that any e-mail received will be answered the same business day. At luxuryparlor.com, we are committed to providing quality products at a great price. Please consider giving us a second opportunity to make you a satisfied customer.

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