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  • Report:  #1401396

Complaint Review: Luxuryfashion-now - Silver City New Mexico

Reported By:
Becky - Raleigh, North Carolina, USA
Submitted:
Updated:

Luxuryfashion-now
2340 Hwy 180 E, Ste. #255 Silver City, 88061 New Mexico, USA
Phone:
844-825-4944
Web:
luxuryfashion-now.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Amazon.com sent me a message saying I had an award of $50 to be used on products. I chose a woman's watch with shipping of $6.99. I received an email confirming this & a picture of the woman's watch. I received a men's watch. I called & told them what happened & heard nothing back. Then, I receive a woman's watch& a charge of $99.98 on July 14. Called and was told that when I ordered the watch I was signing up for a plan to receive more watches if I did not respond in 14 days. Then I receive another woman's watch and was billed $99.98 on Aug. 8. On Sept. 7 I was billed again for $$99.98. I called & was told that there were no returns or refunds. That is a total of $299.94 for 3 watches when I only ordered 1. I was also told that I did not get the $50 off from Amazon because I did not sign up . There were no information for their actions on their terms and conditions. I called today 9/20/17  and told them to get my name off of their list. He kept offering 50% off if I stayed on the mailing list. Finally got through to him that I wanted my name cancelled and he gave me a cancellation number. I wonder if Amazon has any idea what is going on with the vendors. Here I have 3 watches I don't want and have been charged for $299.94. Bad business for Amazon to be involved in this.



1 Updates & Rebuttals

Coll

Pasadena,
Texas,
United States
At least you received watches

#2General Comment

Sun, December 10, 2017

 I am not trying to make light of the situation however at least you received a few watches.. I had $99.98 taken on in November, I contacted them and they told me no refunds ECT ECT, however they would send me out another watch since I didn't receive the 1st one.. well, it's December, they have taken another $99.98 and still have not received the 1st watch from the original charge of $6.99 for shipping.. I contacted my bank and now the only way I can even stop them is to close the bank card, which would usually not be a problem for many ppl however I have all my regular monthly bills that come out of my bank card.. what a mess right?? Learned a valuable lesson, nothing is ever for free not even when you pay for shipping.. hope Amazon knows that ppl are using their name to send and trap ppl

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