Steve
Cincinnati,#2Consumer Comment
Thu, December 29, 2005
K.B....I too had purchased a computer for MacMall, and for my business, I was to get additional "free" items from them. The catch was, I was to pay for them upfront, and get the purchase cost back in the form of rebates. 11 weeks later, and still have over $300 in rebates owed to me (only one was honored). After contacting the BBB and the CA Attorney General, they promised to send me the rebates as a credit (to the card or in a check...it's never clear by them). Same as you, I'm still waiting for them. Not holding my breath. I have contacted my credit card company, and because I purchased the items outright, I am confident that with the exact rebate info, I can get my money back that way. $39.95 is all you are out. You are lucky. I will never even consider MacMall again....I even cancelled a back-ordered item.