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  • Report:  #375859

Complaint Review: Macauley Rankin And Lisa Montalto - West Hollywood California

Reported By:
- Costa Mesa, California,
Submitted:
Updated:

Macauley Rankin And Lisa Montalto
5555 West 6th Street West Hollywood, 92840 California, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am an aspiring actor who found a craigslist ad created by Lisa Montalto.

The ad was about a "national television commercial acting" one day training class, and it was for $75.00 training class.

Lisa told me that with $75 I pay, I get commercial training and a reel (which is just a short video of me acting) via email.

Lisa was very fast at responding to my emails, and the "actor" who trained me was Macauley Rankin.

However, when the training was over, I never received my reel!

I don't know who was responsible for the acting reels, but I blame both of them: Macauley Rankin (the one who recorded me for the reel, and trained me) and Lisa Montalto.

I've emailed Lisa several times, and she NEVER responded to them. Funny how she was so good at replying, BEFORE I took the class.

So the problem is, I paid $75.00, in which I would be receiving commercial training, and a reel. I got the "training", but I never got my reel. What's even worse is that Lisa Montalto stopped replying to my emails.

Jordan

Costa Mesa, California

U.S.A.


9 Updates & Rebuttals

Lisastardust

Los Angeles,
California,
U.S.A.
Macauley Rankin GREAT REPUTATION

#2REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time. We have since apologized and offered restitution to Jordan. Lisa


Lisastardust

Los Angeles,
California,
U.S.A.
Macauley Rankin GREAT REPUTATION

#3REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time. We have since apologized and offered restitution to Jordan. Lisa


Lisastardust

Los Angeles,
California,
U.S.A.
Macauley Rankin GREAT REPUTATION

#4REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time. We have since apologized and offered restitution to Jordan. Lisa


Lisastardust

Los Angeles,
California,
U.S.A.
Macauley Rankin GREAT REPUTATION

#5REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time. We have since apologized and offered restitution to Jordan. Lisa


Lisastardust

Los Angeles,
California,
U.S.A.
Macauley Rankin GREAT REPUTATION

#6REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time. We have since apologized and offered restitution to Jordan.


Lisastardust

Los Angeles,
California,
U.S.A.
Unfortunate and Incorrect

#7UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do. Thanks for the understanding.


Lisastardust

Los Angeles,
California,
U.S.A.
Unfortunate and Incorrect

#8UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do. Thanks for the understanding.


Lisastardust

Los Angeles,
California,
U.S.A.
Unfortunate and Incorrect

#9UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do. Thanks for the understanding.


Lisastardust

Los Angeles,
California,
U.S.A.
Unfortunate and Incorrect

#10UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do. Thanks for the understanding.

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