- Report: #110159
Complaint Review: Mad Dog Multimedia/Office Max - San Diego California
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Mad Dog Multimedia/Office Max
12520 High Bluff Drive, Suite 190 San Diego, 92130 California, U.S.A.
Phone:
888-808-5935
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Mad Dog Multimedia - Office Max officemax rebate form not accepted by mad dog San Diego, California
At Office Max on 8-15 I purchased a Mad Dog Dominator 4in1 CD-RW+DVD Drive sku 20681870 and promptly submited rebate in accordance with all rules and regulations. On 9-25 I received a postcard indicating that rebate was denied because the the rebate form was missing the registration number.
They know and have approved the use of Office Max's printed out rebate submission form but have obviously declined to accept it. This is a rip off plain and simple. And it indicates that to purchase any Mad Dog Product from Office Max you must bear in mind that they are not going to honor the rebate. It is a good unit, but I would not have paid the full price for it.
David
Madison, Mississippi
U.S.A.
They know and have approved the use of Office Max's printed out rebate submission form but have obviously declined to accept it. This is a rip off plain and simple. And it indicates that to purchase any Mad Dog Product from Office Max you must bear in mind that they are not going to honor the rebate. It is a good unit, but I would not have paid the full price for it.
David
Madison, Mississippi
U.S.A.
3 Updates & Rebuttals
William
Kalamazoo,Michigan,
U.S.A.
Rebate Problem if you didn't follow the rebate requirements
#2UPDATE EX-employee responds
Thu, April 14, 2005
Even if you didn't follow the rebate requirements exactly, I don't blame you. They make them increasingly difficult to slip you up. I used to work at Office Max. I will try to help the best I can. I fight for my rebates with companies all the time too. Contact both the manufacturer and Office Max. Corporate contact information for companies can be found at www.hoovers.com. Office Max will probably respond if you contact the corporate office. If they still do not respond for some reason, here are more actions to take: -Contact the Office Max store manager where you bought it. If he/she doesn't help, ask for the Office Max district office. (O.M. store managers worry when you ask for this.) In any case, you may want to file a complaint with the Federal Trade Commission at www.ftc.gov. That won't take action for your personal case, but our complaints help them to enforce laws in the future.
William
Kalamazoo,Michigan,
U.S.A.
Rebate Problem if you didn't follow the rebate requirements
#3UPDATE EX-employee responds
Thu, April 14, 2005
Even if you didn't follow the rebate requirements exactly, I don't blame you. They make them increasingly difficult to slip you up. I used to work at Office Max. I will try to help the best I can. I fight for my rebates with companies all the time too. Contact both the manufacturer and Office Max. Corporate contact information for companies can be found at www.hoovers.com. Office Max will probably respond if you contact the corporate office. If they still do not respond for some reason, here are more actions to take: -Contact the Office Max store manager where you bought it. If he/she doesn't help, ask for the Office Max district office. (O.M. store managers worry when you ask for this.) In any case, you may want to file a complaint with the Federal Trade Commission at www.ftc.gov. That won't take action for your personal case, but our complaints help them to enforce laws in the future.
A
NY,New York,
U.S.A.
Did you register your product first on MAD DOG's website?
#4Consumer Comment
Wed, January 19, 2005
Did you register your product on the MAD DOG website, get a Registration Code, and submit that along with the rebate form? It was there in the fine print that this was a requirement on the Office Max Approved Rebate Form. It doesn't sound like you did. A PITA requirement if you ask me, but I did that with my MAD DOG drive and I got the rebate no problem. Here a sample Mad Dog rebates I just got from EasierRebates.com, you see it says MUST REGISTER ONLINE Promotion: Mad Dog - Entertainer 16X DVD-ROM - Holiday 2003 Promo Type: Manufacturers Rebate Reward: Rebate Check : $20.00 Terms: Limit one (1) Rebate per item. Copies of receipt are acceptable. Submit original UPC bar code from the package. Good on purchases between 12/14/03 & 12/20/03 in the contiguous US; between 12/21/03 & 12/27/03 in Alaska & Hawaii; between 12/28/03 & 1/3/04 in St. Thomas & Puerto Rico. MUST REGISTER ONLINE AT www.mdmm.com Must be postmarked within 10 days from date of purchase. Requests from PO Boxes not accepted. Valid ONLY at OfficeMax. Valid UPC(s): 833054001606
