- Report: #436875
Complaint Review: Mademoiselle Spa - Fitness St.Catharines Ont. Pen Centre Biggest Scam Ever! - St.Catharines Ontario
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Mademoiselle Spa - Fitness St.Catharines Ont. Pen Centre Biggest Scam Ever!
221 Glendale Ave., Unit 616(in Pen Centre) St.Catharines St.Catharines, Ontario, Canada
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Mademoiselle Spa - Fitness St.Catharines Ont. biggest scam ever! St.Catharines Ontario
I was actually really surprised to see how many people were so upset at the Mademoiselle Spa/Fitness in the Saint.Catharines area, since i only heard from one of my friends that it was a big rip-off. Now i am one of those furious customers and I am not going to let them bring me down. Recently i signed up for the
"30 day trial" and the manager now told me that for the 30 days, i get 10 days to cancel my trial, "with a refund" and she said the 30 day trial is for, if i cancel my membership in 30 days i don't need to stay with the spa/fitness center but i don't get my money back., and after that I become a official member. Today I had a meeting with this lady and she denied the conversation I had with her, she even denied what she said to me, saying it doesn't work like that. I am one million percent positive that she told me that I can cancel anytime , she even stated they are not going to take my 100 dollars until the date my 30 days are up, but then I cannot cancel because "After the 10 days I am an official member" even though i did not pay my 100 yet, doesn't that mean i am not an official member?
if anyone, anyone at all can help me, or give me some insight to my situation, it would be greatly appreciated!
Madandfurious
st.catharines, Ontario
Canada
"30 day trial" and the manager now told me that for the 30 days, i get 10 days to cancel my trial, "with a refund" and she said the 30 day trial is for, if i cancel my membership in 30 days i don't need to stay with the spa/fitness center but i don't get my money back., and after that I become a official member. Today I had a meeting with this lady and she denied the conversation I had with her, she even denied what she said to me, saying it doesn't work like that. I am one million percent positive that she told me that I can cancel anytime , she even stated they are not going to take my 100 dollars until the date my 30 days are up, but then I cannot cancel because "After the 10 days I am an official member" even though i did not pay my 100 yet, doesn't that mean i am not an official member?
if anyone, anyone at all can help me, or give me some insight to my situation, it would be greatly appreciated!
Madandfurious
st.catharines, Ontario
Canada
1 Updates & Rebuttals
Thepinch
Toronto,Ontario,
Canada
think again about madmoiselle spa
#2Consumer Comment
Sat, June 06, 2009
I was a member of Mademoiselle Spa in Guelph for a year and I was very impressed. the staff were excellent and very helpful. The locust of your argument is that you got paid once a month with a two week holdback. Lots of people get paid that way, including me. If cash flow were important to you, why didn't you ask? What were you thinking/ After all you would need that information for your budgeting purposes anyway. In my opinion it is vindictive to center out an employee, particularly a new one, and publicly humiliate them just because they didn't change the entire payroll system for you. Shame on you.
