- Report: #836882
Complaint Review: Madison Who's Who - Internet
Reported By:
princabella -
Bradford, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Madison Who's Who
3001 Northern Blvd, #200, Long Island City, NY 111 Internet, United States of America
Phone:
(718) 932-8011
Web:
http://www.madisonwhoswho.com/index.php
Categories:
Business Rating:
(0)
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Madison Who's Who recurring 19.95 monthly charge without authorization Internet
Madison Who's Who charged my bank membership fee's without authorization..when contacted them they gave me a hard time about refunding my money...then months later found a 19.95 recurring charge on my bank statement when I thought the issue was cleared up.
1 Updates & Rebuttals
Madison Who''s Who
United States of AmericaMadison Who's Who Customer Service
#2UPDATE Employee
Thu, February 16, 2012
In regards to the membership that you signed up for-
You were clearly informed that there was a membership fee, which is why you provided your credit card number. Once you agreed to join Madison Who's Who you were charged. Nothing about that is fraudulent. Any "hard time" you might have had with canceling certainly had to do with the fact that you falsely accused the company of charging your credit card without permission.
In regards to The Chat Room Charge of $19.95-
When you originally became a member with us, we extended to you a free trial of our exclusive networking chat room that all of our members use to network in real time. The chat room is given to all members for free for sixty days and then it does have a monthly charge of 19.95. It can be canceled at any time. All of the information was included in the Welcome Package emailed to you.
If you could email [email protected] with your contact information, or give us a call at 718-932-8011 we can amend the Chat Room charge issue and fully rectify the situation.
Best regards,
Madison Who's Who Customer Service
