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  • Report:  #482098

Complaint Review: magazinecity.com Magazine City - Internet Internet

Reported By:
bbyrd009 - Glenwood Springs, Colorado, USA
Submitted:
Updated:

magazinecity.com Magazine City
magazinecity.com Internet, Internet, United States of America
Phone:
8007871414
Web:
N/A
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I ordered six months of 'Juxtapoz' magazine (order #25293978) from this website...after six months, the first issue still had not arrived, so I called MagazineCity- initially, they ('Heather') were nice, and helpful- Iwas told 'oops, Juxtapoz never got your order, give 'em another 6-8 weekis, ty'.



K, now it's been, oh, A YEAR, 'Heather' won't answer the phone, won't reply to emails- can't honestly say this didn't start out as a Juxtapoz problem; but, I'm sorry, when you can't do me the courtesy of answering an email, when you took my $$$, now it's your (MagCity)'s problem...funny you have no problem STILL sending me come-ons, LOL- sure wish Ida COME HERE FIRST.



1 Updates & Rebuttals

byrd009

Glenwood Springs,
Colorado,
USA
Update

#2Author of original report

Wed, September 30, 2009

I called Juxtapoz, just to verify what MagazineCity(.com) was telling me; and I didn't do a lot better with them!  After discovering that I had not actually called to order a magazine, and just wanted to verify that MagazineCity.com had gotten in touch with them to re-place my order (yes, I can hold), I got put on hold for the rest of the day, about two and a half hours!

The next day, when I asked to speak to the boss, I was told he was busy, but that he would call me back- and I'm still waiting, lol.  As for MagazineCity, forget about it, you are pouring your money down a hole.

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