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  • Report:  #377944

Complaint Review: Magic Jack - Internet

Reported By:
- Monroe, Georgia,
Submitted:
Updated:

Magic Jack
magicjack.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I bought Magic Jack based on Clark Howard. It worked okay at first but you could not be on the computer as the same time as the phone because you could hear the computer through the phone. Then recently the magic jack asked for my password and email. I put the info. in but it would not let me log on. I contacted customer support and they could not find my info. and kept me waiting almost an hour as I talked to various people in the service dept. via chat. Finally they said they would e-mail me a new password in an hour. That was over a day ago.

The magic jack doesn't work and they lied to me to get me off the chat. I feel totally ripped off. Don't ever buy this product. It is a rip off. Doesn't work well, has not real customer support and if you need help they will lie to you and leave you with an product that doesn't work.

Ripped off customer

Monroe, Georgia

U.S.A.


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