- Report: #434845
Complaint Review: Magic Jack - West Palm Beach Florida
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Author Confirmed
Why?
Magic Jack
West Palm Beach, Florida, U.S.A.
Phone:
561-5942140
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Magic Jack Did not give me my "30 Day Trial" West Palm Beach Florida
I ordered the Magic Jack VoIP today. I was to understand I was to receive a 30 day trial. I made my purchase with my Bank of America Credit Card as instructed by the site. I was told that after 30 days if satisfied I would be charged $46.90. I agreed to these terms. Only to find out 3 hours later my credit card had been charged the full amount; not pending, a full charge.
I attempted to call several time only to find an automated system to nowhere. As for the online chat support, I felt as if I was talking to a child. I explained the problem and was told they could not remove the charge as of yet. The product must now be sent and returned if still dissatisfied.
In my experience with Magic Jack, although not yet receiving the produce, I would never do business again.
Hendersont
Woodstock, Georgia
U.S.A.
I attempted to call several time only to find an automated system to nowhere. As for the online chat support, I felt as if I was talking to a child. I explained the problem and was told they could not remove the charge as of yet. The product must now be sent and returned if still dissatisfied.
In my experience with Magic Jack, although not yet receiving the produce, I would never do business again.
Hendersont
Woodstock, Georgia
U.S.A.
