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  • Report:  #474795

Complaint Review: Mallorca Farmhouses - Caversham, Reading

Reported By:
- NEW YORK, New York,
Submitted:
Updated:

Mallorca Farmhouses
38b Church Street Caversham,, RG4 8AU Reading, United Kingdom
Phone:
441-189473001
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Mallorca Farmhouse is a UK-based vacation rental company. Buried in the ultra fine print is that they charge cancellation fees of 80% for those conscientious enough to give notice 70 to 29 days ahead of their scheduled booking. They charge more if your plans change within less than a month of the due date. Other companies offering the same services are far more reasonable, charging 25% for cancelling.

That is not the end of the story....Very soon after mistakenly making an online booking, I called them and left a message to see about cancelling. They first processed my application and then called me back to tell me that I am subject to an 80% cancellation fee. There was not even the pretense of trying to accommodate my mistake.

The world should know about those excessive cancellation fees.

Anon

NEW YORK, New York

U.S.A.


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