- Report: #462309
Complaint Review: Manrique Custom Vision - Dr. Carlos Manrique - Edinburg Texas
-
Author Confirmed
Why?
Manrique Custom Vision - Dr. Carlos Manrique
2518 W. Trenton Rd. Edinburg, 78539 Texas, U.S.A.
Phone:
956-661-9000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Manrique Custom Vision - Dr. Carlos Manrique Careless Staff and took my money Edinburg Texas
If you are considering Lasik for you or your family please be careful.
My Name is Luis and I made the huge mistake to call the Manrique Custom Vision Center to ask for a free consultatation during my visit they ask me if I wanted to apply for financing. Based on the information they provided me I agreed to apply for financing. They quoted me for both eyes the total of $4500.00 and extra exam fee of $250.00. My credit was approved instantaneously. A week later while visiting family in Mexico I decided to have the Lasik in Mexico. Now, I came back to find out that at Manrique's they had already charge me for the Lasik without having the procedure done on me. Now, they decline to refund me because they say they have to cover the cost of consultation and other exams done on me. They claim they reimburse me at their own time. But is been more than one year and my credit it's now ruined. I recently graduated from college and my credit is really bad because of my trust in them.
They knew that I was going to post this up and they told me over the phone that it was my choice. I want to share with everybody my frustration with all people interested in Lasik.
Don't trust your eyes and your social security number to Manrique Custom Vision Center they will rip you off.
L
L c
Edinburg, Texas
U.S.A.
My Name is Luis and I made the huge mistake to call the Manrique Custom Vision Center to ask for a free consultatation during my visit they ask me if I wanted to apply for financing. Based on the information they provided me I agreed to apply for financing. They quoted me for both eyes the total of $4500.00 and extra exam fee of $250.00. My credit was approved instantaneously. A week later while visiting family in Mexico I decided to have the Lasik in Mexico. Now, I came back to find out that at Manrique's they had already charge me for the Lasik without having the procedure done on me. Now, they decline to refund me because they say they have to cover the cost of consultation and other exams done on me. They claim they reimburse me at their own time. But is been more than one year and my credit it's now ruined. I recently graduated from college and my credit is really bad because of my trust in them.
They knew that I was going to post this up and they told me over the phone that it was my choice. I want to share with everybody my frustration with all people interested in Lasik.
Don't trust your eyes and your social security number to Manrique Custom Vision Center they will rip you off.
L
L c
Edinburg, Texas
U.S.A.
2 Updates & Rebuttals
Administrator - Beto Manrique
Edinburg,Texas,
United States of America
Still awaiting Response
#2UPDATE Employee
Mon, November 30, 2009
This is a follow up from Richard's Rebuttal. I just became aware of this situation.
I reassure you that if weve seen it sooner, I wouldve responded right away.
Mr. Luis C., my name is Beto Manrique, I am the Administrator for Manrique Custom Vision. Here at Manrique Custom Vision we havent had an issue with refunding people, neither is customary as most of our patients stay with us for their refractive procedures.
I have always been available to meet with anyone having financial questions or concerns. If this posting is true, I should be expecting a call or an e-mail from you.
Feel free to contact me at [email protected] or to my office: 956-661-9000 I will be expecting you to contact me, as we dont take this matter lightly.
Respectfully,
Beto Manrique
Administrator
Manrique Custom Vision Center.
Richard
woodlands,Texas,
United States of America
Manrique Custom Vision Rip Off? Come on
#3UPDATE Employee
Wed, November 11, 2009
Luis, First and foremost we apologize that you did this. Our staff is the most caring staff that there is. If you had any issues the administration would have gladly handled them.
When you choose to do Lasik at our facility you are are given the option to fiance or pay cash. You chose to finance. You gave your social freely and signed the contract. You also signed our disclosure which I can not put on the web.
Accordiding to our financial sheet all you have to do is call our facility and Dr. Manrique administration will gladly help you.
You never spoke to anyone in Administration or we would not have this report.
Dr. Manrique is the fairest man you will ever meet. He is a leader in Lasik. I myself am astounded anyone would write this.
It is a shame that you took it upon yourself, without consideration, to post this. We both know you are wrong.
Good day feel free to call the administration.
