Jenna
Southwest,#2Consumer Comment
Tue, June 05, 2007
I hate to have to tell you this, but law enforcement it not a customer service industry. They aren't here to Paying taxes doesn't make you someone's boss. Law enforcement officers pay taxes, too. The jail has rules. They must be followed! It's not like Starbucks giving you a coupon for a latte because the chick at the counter didn't say "Thank you for coming" and you though she was rude. You're not special and the police don't have to make you feel special. They enforce laws. They work a thankless, dangerous, never ending, low paying job. Every weekend and every holiday a cop or correctional officer is working. Your report makes it seem like as soon as you said a time to the person on the phone that this time was set in stone forever. As important as rules are, I'm sure that it didn't happen just that way. Rather you made the appointment and realized, for some reason, you couldn't make it 45 minutes beforehand and were not allowed to change the time after some time had elasped since you scheduled the visit. There's plenty of people that law enforcement officers have to answer to. Those people, thankfully, are not the type that think police are here to provide customer service. You're *NOT* their customer and you're not always right.
Londa
Fort Wayne,#3Consumer Comment
Wed, April 25, 2007
Some of the people working in these agencies, are very rude, and think because they have a little power, and you're at their mercy "wanting to see someone they're holding", they may treat you as they wish. I'm very familiar with how rude these people can be, and no, it's not ok. They think just because you're affiliated with someone who's incarcerated, they don't have to respect you. This isn't just in Marion County either, believe me. Attempting to do anything about it is useless, and like fighting city hall. They do no wrong! And they all stick together with their immoral disrespectful activities like slime.