- Report: #199558
Complaint Review: Mark Four Enterprises - Fairfield New Jersey
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Author Confirmed
Why?
Mark Four Enterprises
41 Plymouth St Fairfield, 07004 New Jersey, U.S.A.
Phone:
973-808-9090
Web:
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Business Rating:
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Mark Four Enterprises, Sears, Home Remodelers Group Mark Four Does not care for customers needs Ripoff Fairfield Cinnaminson New Jersey
Will be short and to the point, Mark Four Does not care for customer nor their employees. I know for sure as I worked there once. When a problem happens, it is so easy to turn the other cheek and let someone else deal with it and Mark Four (Fairfield office) are really good at doing so. How about trying to pick up the phone at the office and MAYBE returning a phone call now and then to these poor customers you have already gotten there money and not completed jobs. NOT a good way to run a bussiness. I could name some names but those who read this from that office WILL know who they are.
Me
North and South, New Jersey
U.S.A.
Me
North and South, New Jersey
U.S.A.
4 Updates & Rebuttals
Mike
McAllen,California,
U.S.A.
How can he reach you?
#2Consumer Comment
Thu, August 02, 2007
It seems Marc has attempted to call you and been unsuccessful in trying to reach you. Why don't YOU call him or provide a direct number for HIM to call YOU? I noticed you did not in your response.
Marc
Fairfield,New Jersey,
U.S.A.
Owner
#3REBUTTAL Owner of company
Tue, August 15, 2006
I once again would welcome the opportunity for this individual to call me personally to detail the specifics of what he or she is referring to in an effort that the facts can be discovered and any issues resolved. Thank you Mark Four Enterprises, Inc.
W
Edgewater Park,New Jersey,
U.S.A.
phone call
#4Author of original report
Thu, August 10, 2006
You know I left there 6 months ago and I have tried calling alot and seems like NO ONE will pick up the phone. Are you still in bussiness or did the sorry customer service that you company provides finally put you out of bussiness.
Marc
Fairfield,New Jersey,
U.S.A.
Company Reply
#5REBUTTAL Owner of company
Wed, July 19, 2006
We pride ourselves on outstanding customer service and satisfaction and unfortunately in this instance it appears that this former - and apparently disgruntled employee - feels otherwise. For that we apologize. We have been in business for over 42 years and take exception to this former employees comments. I welcome this individual to call me personally to detail the specifics of what he or she is referring to in an effort that the facts can be discovered and any issues resolved. Thank you Mark Four Enterprises, Inc.
