- Report: #167820
Complaint Review: Mark Hopkins Intercontinental Hotel - San Francisco California
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Mark Hopkins Intercontinental Hotel
Number One Nob Hill San Francisco, 94108 California, U.S.A.
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Mark Hopkins Intercontinental Hotel ripoff did not honor room reservation San Francisco California
I made reservations at the Mark Hopkins Hotel in San Francisco in February 2004. Because of illness, I cancelled these reservations 60 days prior to my expected arrival in late July.
At the time I called in the cancellation, I was told my credit card would be credited for the $292.46 room deposit made in February; they did not credit my card. I called them and they assured me I could use the credit within a year. Before the year was up I called them to make reservations in 2005 and was denied the credit. I wrote letters to the hotel and my credit card company asking to be credited, I never was. They are a dishonest establishment, so be warned.
Richard
Plano, Texas
U.S.A.
At the time I called in the cancellation, I was told my credit card would be credited for the $292.46 room deposit made in February; they did not credit my card. I called them and they assured me I could use the credit within a year. Before the year was up I called them to make reservations in 2005 and was denied the credit. I wrote letters to the hotel and my credit card company asking to be credited, I never was. They are a dishonest establishment, so be warned.
Richard
Plano, Texas
U.S.A.
