Gary Van Vegas
Las Vegas,#2Author of original report
Fri, April 23, 2010
Scott Wiley
Director of Recruiting
MarketSource, Inc.
Atlanta, Georgia
This is both a further update from my last post and a rebuttal to Scott Wiley's post.
re. As a twelve year employee of MarketSource and Allegis Group companies I am sorry to hear about these negative experiences.
"Allegis Group" hasn't owned MarketSource for anywhere near 12 years Scott. Being 'Sorry' just isn't a valid excuse for the inconsiderate behavior and lack of respect repeatedly encountered from both your recruiters there in Atlanta and a Field Supervisor not even providing the common courtesy of a call back as promised after an interview situation. One would think that you in particular Scott, as the 'Director of Recruiting' for MarketSource sitting there in your Atlanta office working for Allegis Group, the largest privately owned staffing and recruiting company in the world [employment agency and head hunters] would surely comprehend the basic courtesy, consideration and respect due to prospective employees before, during and after an interview situation.
re. Like any other organization we can certainly make mistakes but we pride ourselves in learning from them.
Learn from your mistakes? Since you didn't even acknowledge the mistakes, but instead provide a meaningless 'sorry', I surely doubt you've 'learned from them', much less comprehend what mistakes were made by both your recruiters and the "District Team Manager" failing to even provide the common courtesy of a call back as promised after an interview situation to let me know either way. Rather than being 'sorry' you need to at least acknowledge these mistakes in order to correct these most basic blunders in the recruiting process I encountered with Marketsource as part of the largest 'recruiting and staffing' company in the world.
re. If you have had a negative experience with MarketSource I would encourage you to call me directly.
I'm not going to waste the dime since now 2 of your recruiters have called me personally promising call backs as well as further email contact and info I never seem to get. It seems apparent your recruiters don't keep records on their computers as they're supposed to after making phone and email contact with employee prospects found from searching monster.com.
A further update on my 'recruiting experience' with MarketSource headquarters. After never getting the common courtesty of a call back by March 31st as promised by a District Team Manager after an interview situation I did however get another call and email from your recruiting office there in Atlanta on April 6th of the next week for 'different' and higher paying part time position representing a TV manufacturer at Best Buys across Las Vegas. Despite my negative experience I still was excited and enthusiastic about the position because it paid a litte more [50 cents/hour with bonus] with 5 to 7 more hours a week than the HP assignment without having to drive all over Las Vegas for multiple weekly 'sales rep training' assignments of an hour each while not being paid for driving time and gas for these '1 hour' gigs [essentially these short 1 hour assignments are more like merchandising which typically pays for gas and driving time]. See:
http://www.ripoffreport.com/computer-manufactures/marketsource/marketsource-dont-waste-your-cdaff.htm
http://www.ripoffreport.com/miscellaneous-electronics/marketsource/beware-of-marketsource-compan-8e7g3.htm and
After explaining I was just contacted by 'Guy' from MarketSource initially on March 23rd and interviewed on April 3rd by a District Team Manager I never heard back from again, your recruiter 'Shannon' there in Atlanta with you admitted there was nothing in network database about 'Guy' ever contacting me. 'Shannon' called me on finding my resume on Monster.com and sending an email to express your companies interest in me working as a sales agent in Best Buys across Las Vegas for an HDTV manufacturer just like 'Guy' did to express interest in me working as a sales agent in Best Buy for HP.
'Shannon' again interviewed me for this similar position on the phone and after telling him I sold Panasonic TVs for Action Link for about a year before representing Toshiba Lab Tops, he also acknowleged I'm a 'sales pro' and am highly qualified [Guy said 'overqualified'] for this new position your company has to offer. He also mentioned the 'District Team Manager' for HP who failed to give the common courtesy of a call back after an interview situation was now working on this new HDTV account as a 'District Team Manager'. 'Shannon' promised to sent more info in email to direct me to a site to fill out an application while promising a call back for another interview I never got...
re. I can tell you from my personal experience that our culture is built upon open communication and straigthforwardness so this kind of feedback is welcomed. If you have had a negative experience with MarketSource I would encourage you to call me directly. Also, if you are interested in working for MarketSource but the information on this site is concering to you please reach out to me and I will be glad to put you in touch with numerous employees who have had great experiences with us.
A primary reason why I was so positive and enthusiastic about these positions on the phone and in the interview Scott was because of my experiences working with other HP reps for MarketSource when I worked for Action Link. I found the MarketSource HP reps on the whole to be friendly, very knowledgeble and easy to work with while I was representing a competing product. Most of them expressed a positive view of working for MarketSource
Despite being very enthusiastic and positive about this position on the phone, and promised further contact via email and phone to set up another interview for this different position from your recruiter, I never heard from your company again - until I see your response here 3 weeks after all my 'negative experiences' with your 'recruiting process'.
I must say as someone with a Master's Degree specialization in Organizational, Career and Human Resource Development, your company, as part of the largest privately held recruiting and staffing company in the world, has repeatedly proven to show little respect or regard to me as a prospective employee during the 'recruitment' process.
Despite this lack of respect or regard your company has shown me as a prospective employee during the 'recruitment' process, and regardless to the fact your company has dropped it's hourly pay 15% since 2007, I'm still very interested in that part time position working for your company as a sales agent representing that HDTV manufacterer in Best Buys across Las Vegas. You must know I'm likely one of the most qualified prospects you'll find in Las Vegas for either of these positions. But since this HDTV position starts in early May, odds are I'll still never hear back from your company as I was verbally 'promised' by your recruiter...
Scott Wiley
Alpharetta,#3UPDATE Employee
Thu, April 22, 2010
Hello,
As a twelve year employee of MarketSource and Allegis Group companies I am sorry to hear about these negative experiences. I can tell you from my personal experience that our culture is built upon open communication and straigthforwardness so this kind of feedback is welcomed. If you have had a negative experience with MarketSource I would encourage you to call me directly. Also, if you are interested in working for MarketSource but the information on this site is concering to you please reach out to me and I will be glad to put you in touch with numerous employees who have had great experiences with us.
Like any other organization we can certainly make mistakes but we pride ourselves in learning from them. Please feel free to call me if you have any questions about these issues or if there is anything I can help with.
Sincerely,
Scott Wiley
Director of Recruiter - MarketSource Inc.
770-674-5061
Gary Van Vegas
Las Vegas,#4Author of original report
Mon, April 05, 2010
Marketsource did finally contact me for an interview in email 3 days after promised on the morning of the interview [promised to contact me with date and time the previous Wed]. At the end of the interview, the interviewer, Mike Robison, Hewlett Packard District Team Manager for Southern Cal and Las Vegas, also promised to contact me by that next Wednesday to let me know 'either way' if I got the job or not..
Just like "Guy Kabwenge", Talent Acquisition Specialist" at MarketSource corporate headquarters, Atlanta, I never did hear back from Mike Robison, Hewlett Packard District Team Manager for Southern Cal and Las Vegas to let me know 'either way'.
In my experience the inconsiderate corporate twits in this company have proven over and over to be full of false promises. But judging from this rip off report - http://www.ripoffreport.com/computer-manufactures/marketsource/marketsource-dont-waste-your-cdaff.htm - from a disgruntled former employee, as I surmised Marketsource is taking advantage of the poor job market by forcing their workers to spend 1 to 2 hours round trip driving time a and gas a few times during the week to perform sales associate training for 1 hour of pay, know just $13 - $2 bucks an hour less than they payed in 2007.
Mike Robison, Hewlett Packard District Team Manager for Southern Cal and Las Vegas, claimed Marketsource needed more workers due to expansion. But the real reason is because they're workers are quitting. Marketsource was bought by a large corporate employment agency back in 2007 -which is why the hourly wage suddenly started dropping back then and the company began taking undue advantage of its workers coinciding with a poor job market. As this new rip off report stated from a former employee, these demo/sales jobs offered by Marketsource are now at best minimum wage jobs that don't come close to $13/hour when the unpaid time/resource investment is taken into account....