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  • Report:  #908598

Complaint Review: Massage Envy - Farmingdale New York

Reported By:
dh - west islip, New York, United States of America
Submitted:
Updated:

Massage Envy
Farmingdale, 11735 New York, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been a member in Farmingdale NY and have ten massages saved up so I asked them to stop charging my account so I can catch up.  They now told me that I will lose all ten in 30 days!  I specifically asked this question when I signed up and they lied to me. 

If they are making money by charging and not providing a service, that is illegal. I hope the local person was misinformed, but she was pretty firm that they do steal members money in these cases and thats how they improve their profits.  Disgusting!





2 Updates & Rebuttals

The Outlaw Josey Wales

Golden Meadow,
United States of America
Doesn't Team Rebutt need a contract?????

#2Consumer Comment

Tue, July 10, 2012

 With no contract all the rebutts posted are illegal, luv u

Report Attachments

Ashley

springfield,
Missouri,
U.S.A.
Contract

#3Consumer Comment

Mon, July 09, 2012

What does the contract you signed with this company say about keeping the massages once you cancel? If you agreed to the those terms when you signed, its perfectly legal.

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