Eric
Vancouver,,#2REBUTTAL Individual responds
Fri, April 17, 2009
I NEVER gave a phone # of ANY Evans Glass rep, current or former, to ANY customer. Steve now knows this to be true, as evidenced by a good friend of his verifying with the customer that I never gave out Steve's information, Steve actually left his personal phone # with that particular customer himself. A retraction would be the correct response to this.
Another casualty
Portland,#3Author of original report
Fri, April 17, 2009
I was mad at a situation that occurred with the customer mentioned. I had mistakenly given this customer my number and blamed Eric Gillins for giving him my personal number. The information the customer told me was not missing from the office bby me but not kept as a record and the customer was confused as to whom might have the original measurements and we do not keep records of that type around. When Eric came to his house and talked to the existing customer he explained that he did not have them and had to re-measure the remainder of the job and this set the customer off to call me at the number I left for him my personal cell and said to me Eric told him I took them which was a misunderstanding all together. I apologize to Eric for my mis report and please ask him to accept my apology for any heartache this may have caused him. Steve PS I still say and DO NOT RETRACT the information provided about Matt Flath tactics of harassing any employee or former employees with calling like he did or having legal forms sent to them saying they did things that were not true like; "After leaving the company properly and in a professional way, I was called by Matt Flath, the General Manager a number of times being accused by Matt Flath the GM that I had called HIS CUSTOMERS and that I should stop doing that when in fact I did no such thing. He keeps calling me and harassing me on the phone even after explaining to him I left the company properly without creating issues, spamming the company, and without creating waves like other employees have done."