Anonymous
Sherman Oaks,#2Consumer Comment
Wed, July 27, 2011
It's a shame that you had a negative experience at Max Fitness. I have been a client for nearly a year and have nothing but good things to say about my experience. It has never been suggested to me by anyone at Max Fitness that I purchase any of their products. I highly recommend Max Fitness to anyone looking to workout in a clean environment with friendly employees that are willing to adapt to your schedule and needs. I've never been asked to sign a contract and because my work schedule is constantly changing they have been nothing but gracious when I've had to cancel last minute even waiving any cancelation fees. Please don't rely on one negative comment when considering Max Fitness as I and many others are very happy there.
John
Sherman Oaks,#3REBUTTAL Owner of company
Sat, March 22, 2008
What Veronica is saying is absolutely false. She purchased 160 sessions at our facility. We guarantee our system of free training when goals are not acheived only if you follow the program. She did not follow the program. She was drinking on the weekends halfway through her program and that alone cancelled the guarantee because drinking is not part of her program. We stuck to our word and finished the 160 session package. We even gave her a month of free training. She did not get results as she expected because of what she did to herself. When she talks about overpriced supplements she should look up what Max Muscle supplements cost on the web. We sell it cheaper then Max Muscle does on the web. I don't know what she is talking about when she saids we got her fatter? She weighed less when she left here then when she started here. I don't know why she feels slated in anyway. She purchased products and used them and we trained her over 180 sessions. She paid $6,200 for 180 sessions with a personal trainer, that is less than $34 a session, if anyone should feel slated or ripped off it is definately us.