Inked treasures
Kittanning,#2Author of original report
Tue, August 28, 2007
I got a reply from Mazumah from when I told them that refunding per a paper check was unacceptable. Here is their reply: "The transaction was actually a paper draft, which is why it needs to be issued in the form of a check. We apologize for this issue." I promptly told them that I did NOT issue them a paper check and if they accepted one from someone, then THEY accepted a fraudulent check and it should be taken up with them and not me. THEY took out my money by electronic means and I wanted it put back by the same way. Unfortunately, I think I'm beating a dead horse here. Although if they send me a check that bounces, then that involves the USPS and becomes mail fraud, which might be a good thing. I have filed reports with the San Diego BBB, the Federal Trade Commission and the Pennsylvania Attorney General. I tried to file with the California Attorney General, but had problems with their website. I'm wondering if this might also be a case for the FBI fraud department since it obviously travels over state and national lines. I'm a redhead, and believe me you do NOT want to get on my bad side!!
Inked treasures
Kittanning,#3Author of original report
Mon, August 27, 2007
When I called the 800 number the day I discovered this, I actually got a live person to answer.......and as stated above, he didn't seem surprised that I was calling to report a fraud. Anyway.......I got an email from them today saying the following: "As a courtesy to you, we have refunded the transaction. A check will be issued and delivered to the address that we have on file for you. We will research and provide you back information regarding what the transaction was for and when it was authorized. Once determined, you may elect to have the transaction reprocessed. Thank you, MiPayments" Needless to say, I immediately emailed them back telling them that I do NOT want a check from them (that probably would bounce and would cost me a bounced check fee from my bank) and that since they very easily took money FROM my account, I wanted them to put it back in there exactly the same way they took it out.....by electronic transfer! I have not heard back. I may call the 800 number again and see what they say this time. Also today I went down to my bank and had them put this account under a "deposit only" lock and once it has been taken care of I will go in an permanently close the account.
Inked treasures
Kittanning,#4Author of original report
Mon, August 27, 2007
When I called the 800 number the day I discovered this, I actually got a live person to answer.......and as stated above, he didn't seem surprised that I was calling to report a fraud. Anyway.......I got an email from them today saying the following: "As a courtesy to you, we have refunded the transaction. A check will be issued and delivered to the address that we have on file for you. We will research and provide you back information regarding what the transaction was for and when it was authorized. Once determined, you may elect to have the transaction reprocessed. Thank you, MiPayments" Needless to say, I immediately emailed them back telling them that I do NOT want a check from them (that probably would bounce and would cost me a bounced check fee from my bank) and that since they very easily took money FROM my account, I wanted them to put it back in there exactly the same way they took it out.....by electronic transfer! I have not heard back. I may call the 800 number again and see what they say this time. Also today I went down to my bank and had them put this account under a "deposit only" lock and once it has been taken care of I will go in an permanently close the account.
Inked treasures
Kittanning,#5Author of original report
Mon, August 27, 2007
When I called the 800 number the day I discovered this, I actually got a live person to answer.......and as stated above, he didn't seem surprised that I was calling to report a fraud. Anyway.......I got an email from them today saying the following: "As a courtesy to you, we have refunded the transaction. A check will be issued and delivered to the address that we have on file for you. We will research and provide you back information regarding what the transaction was for and when it was authorized. Once determined, you may elect to have the transaction reprocessed. Thank you, MiPayments" Needless to say, I immediately emailed them back telling them that I do NOT want a check from them (that probably would bounce and would cost me a bounced check fee from my bank) and that since they very easily took money FROM my account, I wanted them to put it back in there exactly the same way they took it out.....by electronic transfer! I have not heard back. I may call the 800 number again and see what they say this time. Also today I went down to my bank and had them put this account under a "deposit only" lock and once it has been taken care of I will go in an permanently close the account.
Inked treasures
Kittanning,#6Author of original report
Mon, August 27, 2007
When I called the 800 number the day I discovered this, I actually got a live person to answer.......and as stated above, he didn't seem surprised that I was calling to report a fraud. Anyway.......I got an email from them today saying the following: "As a courtesy to you, we have refunded the transaction. A check will be issued and delivered to the address that we have on file for you. We will research and provide you back information regarding what the transaction was for and when it was authorized. Once determined, you may elect to have the transaction reprocessed. Thank you, MiPayments" Needless to say, I immediately emailed them back telling them that I do NOT want a check from them (that probably would bounce and would cost me a bounced check fee from my bank) and that since they very easily took money FROM my account, I wanted them to put it back in there exactly the same way they took it out.....by electronic transfer! I have not heard back. I may call the 800 number again and see what they say this time. Also today I went down to my bank and had them put this account under a "deposit only" lock and once it has been taken care of I will go in an permanently close the account.