Paul
Elgin,#2Consumer Suggestion
Thu, June 02, 2005
Mike: You say you called them and asked for the balance to determine your payoff figure. That won't work for any situation where interest is being charged. What you needed to do was specifically request a "payoff figure" rather than the mere balance. Had you done that, they would have added the appropriate amount of interest based upon the number of days in the billing cycle you had use of the money. So, while you paid them "the balance," you did NOT pay them all that was due.