- Report: #71442
Complaint Review: MBNA - Toronto Ontario
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MBNA
PO Box 4369 Stn. A Toronto, M5W 3P2 Ontario, Canada
Phone:
888-877-6262
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MBNA ripoff charged .79 payment protection on $2.80 which was last month payment protection premium! it will keep adding up in the background Toronto Ontario
Used MBNA credit card for the first time at the beginning of August. Received statement at the beginning of September - balance $283.26 - payment due date September 28, 2003. Paid full balance of $283.26 on September 11, 2003.
October statement said "Purchases $2.80 for payment protection plan". Although I phoned and complained, I thought it was easier just to pay them the $2.80 and be done with it.
November statement arrives - this one says "Purchases and adjustments - payment protection plan .79"
So even though I paid the total balance EARLY and have had not used the card again, they are trying to charge me 79 cents to protect me from having to pay a balance of $2.80 which was the payment protection plan payment on a zero balance from the month before.
Also, what ticks me off even more, even though I got this statement on November 7th and it says I owe 79 cents and the payment date for this is November 28th, when I phoned in on November 8th, it said the payment due was 81 cents!!
SO even if I paid the 79 cents before November 28th, it would not pay off the balance because it will keep adding up in the background and so far as I can tell I will never get it paid off! Not that I intend to pay them the 79 cents. I intend to tell them where to stick their 79 cents or presumably by the time I phone them on Monday November 10th it will be up to 85 cents or so!
You tell me; how can a bank, if this is what MBNA pretends to be, how can they charge a premium for payment protection when no payment is due and the total balance on the card has been paid off since September 11th???
(Hmmmmm --- 9/11!)
Liz
Regina, Saskatchewan
Canada
October statement said "Purchases $2.80 for payment protection plan". Although I phoned and complained, I thought it was easier just to pay them the $2.80 and be done with it.
November statement arrives - this one says "Purchases and adjustments - payment protection plan .79"
So even though I paid the total balance EARLY and have had not used the card again, they are trying to charge me 79 cents to protect me from having to pay a balance of $2.80 which was the payment protection plan payment on a zero balance from the month before.
Also, what ticks me off even more, even though I got this statement on November 7th and it says I owe 79 cents and the payment date for this is November 28th, when I phoned in on November 8th, it said the payment due was 81 cents!!
SO even if I paid the 79 cents before November 28th, it would not pay off the balance because it will keep adding up in the background and so far as I can tell I will never get it paid off! Not that I intend to pay them the 79 cents. I intend to tell them where to stick their 79 cents or presumably by the time I phone them on Monday November 10th it will be up to 85 cents or so!
You tell me; how can a bank, if this is what MBNA pretends to be, how can they charge a premium for payment protection when no payment is due and the total balance on the card has been paid off since September 11th???
(Hmmmmm --- 9/11!)
Liz
Regina, Saskatchewan
Canada
1 Updates & Rebuttals
Mike
Radford,Virginia,
U.S.A.
Cancel the payment protection. It's pure profit for the bank.
#2Consumer Suggestion
Mon, November 10, 2003
These plans are *always* optional (by federal mandate) and you *never* want them. It's pure profit for the bank. Not only is it very expensive for the amount of potential benefit, many people report that it is difficult or impossible to get any benefits when they have a legitimate claim. So request specifically to cancel the payment protection. It won't affect any of the other terms of using the card.
