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  • Report:  #1467318

Complaint Review: McAfee Virus Protection - Internet

Reported By:
Shelby - Escondido, United States
Submitted:
Updated:

McAfee Virus Protection
Internet, United States
Phone:
idk
Web:
www.mcafee.com
Tell us has your experience with this business or person been good? What's this?

I bought a computer a few years ago. It came equipped with the virus cyber protection MacAfee. However, I decided not to use McAfee for my computer protection. I have a different protection company and I like them. Also, I have personal reasons for not wanting to use McAfee. I’m old (older) and I remember when the internet was born. I remember when John McAfee created his computer protection service. I also remember he was the one who created the viruses that we needed protection from. I also remember when John McAfee committed a murder. It’s all speculation (on the news) but I remember a cracked-out McAfee who made a lot of money from scamming people, he eventually moved to Belize and then he murdered his neighbor. I respectfully decline doing business with McAfee.

A couple of years after I bought my computer, I got a charge for $99 from McAfee. That’s crazy! I called by bank and disputed the charge. I don’t know even know how McAfee got my credit card. I think they sneaked on my computer and stole it from another company I shop on-line from. I can’t think of anyway else they would have my card number. My awesome bank reversed the charges and sent my dispute to the investigation department.  I got my money back. I had my credit card number changed. It was all good.

Then a couple of weeks later I got a letter from my bank stating they reversed the reverse. They stated they were provided with “compelling evidence” from McAfee and the charges are valid. My bank told me to call McAfee. I called McAfee and talked to a billing representative who said “yeah, I can see you didn’t make a purchase with McAfee and you don’t use the service on your computer.” But we already refunded your bank, we will not give you another refund. McAfee said call your bank, they already got the money back from us. Of course, my bank said no, not true, we got nothing from McAfee. I believe my bank.  I got robbed. McAfee straight burglarized my financial information from purchases I made with other online shopping sites. I consider this blatantly criminal.



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