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  • Report:  #1215727

Complaint Review: McDonald's - White Haven Pennsylvania

Reported By:
MIRANDARIGHTS - Pennsylvania, USA
Submitted:
Updated:

McDonald's
Rt. 940 & I 80 White Haven, 18661 Pennsylvania, USA
Web:
http://www.mcdonalds.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Employyee said to me that they actually put money before the welfarechildren. I complained that to the branch explaining that I was upset in their store because my ex husband had been agressive in their car parking lot and I was only looking for him to properly bcukly the child into teh car seat. They said that they complained because they lost customers that day. So, I wanted to have my child bucckled in correctly, Mcdonalds lost some customers because I was afraid of my ex husband. I called and complained and they called teh police to have me cited for harrassment. The branch didn't like it that I called them out on putting money in front of children. They told me that their customers come in front of my child's right and our saftey.



4 Updates & Rebuttals

Robert

Irvine,
California,
USA
I don't know who you think you are talking to

#2Consumer Comment

Sun, March 15, 2015

But if you think you are talking to anyone who works for McDonalds, you are 100% WRONG.  I am literally on the other side of the US and the only time I go into McDonalds is to get an occasional drink.  As for being sued, this is a PUBLIC web site and the PUBLIC is allowed to post their comments and surprise..surprise they may not match with what you think.  However, keep in mind the main point...think about what your actions in front of your child may be doing to them.

But I do want to focus on a few of your comments.

What I actually don't understand is if your ex is this bad where you have agencies and courts say he is bad.  Where the court requires "maximal security" with him.  To most people "maximal security" screams "supervised visits" and even in extreme cases where a 3rd party takes the child to the other parent, and remains with that other parent the entire time he is with the child. 

So there seems something definatly "off", when you are posting that you were just doing an exhange by yourself and apparently(?) letting him take your child alone.   So is he as much of a danger as you are saying, or something else going on? 

It then continues where you admit you had bad behavior by apologizing.  Again, so perhaps there was something to their claims.  If you were truly charged with a crime, you will have your date in court to defend yourself.  If however they just issued a trespass warning where you are not allowed back on their property then they have every legal right to do that, as that is private property and they have every right to do that.  Where this may be a shock, but they really don't even need that much of a reason.

 


I don't want to have to sue you

#3Author of original report

Sun, March 15, 2015

I will defintaley call 911 in the future. I did run into your store for help because I was genuinly scared. I belived that he may very well blow up at me as he has done in court several times. The court requires maximal security at this point when he is there because of the way he has acted. I only asked for my son to be put in his car seat properly, which never happened. I am still perturbed that you lied to the police that I harrssed you. That is incorrect and will need to be rectfied. I have the right to call you and complain. Had you handles this better and heard me out on the phone, I would not have had to write this report in the first place.

It can understand your frustation in receiving negative reports; however threats and condencing remarks are unaccepable. I don't want ot write negative reports or you or sue you. I was concerned about how you handled this situation. Generally I am a solid person and of excellent character, have my own business myself, have never been arrested. I will not tolertate your threats. I do feel sympathy for you. My ex has fasley accused me of child abuse hundreds of times all unfounded. The child is safe in my care. It's a delusion of my ex's that there is a problem. My ex is seriously deranged as Children and Youth has informed me. They have been reeady to give positive tesimoney on that fact for years. As a matter of act, the child is safe and happy in my home.

I do have the right to complain. I feel that McDonalds should and could have handles this much better and in a much more professional manner. I hope that this changes in the future.Money is a concern for MsDonalds; otherwise, you woud not have said that you were more concerned for the welafre of your customers.

I am sorry that my ex has been bothering you for weeks. Telling the police that I harrassed you after just TWO phone calls to complain is inappriopriate. You need to call the police and retarct that stament because it is as a matter of fact not true. Perhaps McDonalds has somehting to learn about this has well. Please stop fasley accuding me of crimes. Otherwise, I will have no choice but to sue.

However, I feel that Mcdonalds handles this badly. Because of how they handles it, I feel my child was at risk. My ex has a bi lateral frontal lobe brain in jury. There are two sides to every story. The child needs to be in his car seat correctly. It's mininmal. As I was leaving I noted, that didn't happen.

I proposed having the drop off point here becaue I thought that he could be ok with it. Obviously he isn't. I am sorry for the way that I acted. I was afraid as my ex has had several very voltile outbursts in court and several county officals have over the eyars warned me of impending threats. My ex has a 20 year history of permanent disablity. He may very wel continue to cause a disturbance at your Mcdonalds INDEFINTELY. I am sorry for that. It's not my fault.

I was afraid and I am very concerned for any drop off in the future. At some point after years of having disturbing, dropoff and picks ups, I became afraid. My ex has been agigated in your parking lots filming and acting in agreesive angry manners. I will from here on our remain calm. Like I said I was genuinly very afraid.  I won't come into your McDonalds EVER again for help. If my ex husband continues to bother you, conatct your local authroties. I can't do any thing about his behavior. I would appreciate an apoology. Over time, I am sure you will see the unfortunate truth. I just over not know what to do in the future because my ex could very well continue to cause a disturbance in your store for years. If ever I feel threated I will call 911.

I am sorry that you are offended. I do have the right to complain if I feel that this situation was handled badly. I do feel that McDonalds put the comfort of a few in front of my safety and my child's safty. And I have a right to say so. My main concern is that my ex will continue regardless of how I act for years and I honestly do not know what do. Your help is much apprreciated. I do hope you seriously consider dealing with these situations differently in the future. Thanks, Lorraine


Robert

Irvine,
California,
USA
Poor Child

#4Consumer Comment

Sun, March 15, 2015

It is very sad that you just don't get it.

For McDonalds or anyone to notice what was going on, it is very likely that you and your ex were very loud.  Most likely arguing with each other and very likely to the point of being heard by MANY people.  Including YOUR child.   Your situation wasn't about making sure your child was strapped in correctly, it was you and your ex probably continuting the pattern that caused you to get a divorce in the first place.

Sadly kids pick things like this up and will often learn that this is the way they should act.  Honestly, I would have probably called the police as well thinking about the situation the CHILD was in.  When the police came and filed a report they probably will have also filed one with CPS, so expect a call from them as well.  Oh and you better have a better complaint than "Well the only reason McDonalds called is because it is all about the money".

So instead of getting upset at McDonalds, you need to take a step back and look at what YOU should be doing as a Responsible Parent.  If you are "afraid" of your ex, then you should have been on the phone with 9-1-1


TheTruth411

Alabama,
USA
Just wondering....

#5General Comment

Sat, March 14, 2015

How exactly is this a RipOff of any kind ? Maybe leave it for the review/complaint section of their location. Not on RipOff Report .. You weren't ripped off. Maybe i am missing the point of you posting this here. 

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