Amy
Pekin,#2Consumer Suggestion
Wed, February 11, 2004
If you don't get anywhere with MCI, you might want to contact the Illinois Commerce Commission. They can help with any consumer telecommunications disputes in Illinois. Their website is http://www.icc.state.il.us/tc/telecommunications.aspx I've never actually had to deal with them on an issue such as this, but they might be able to do something. Sometimes it just helps to have someone on your side..especially a governmental entity. I hope you can get this resolved. Good luck!